Re: I don't want my users using the old user tool

[Grooms, Frederick W]

Title: RE: I don't want my users using the old user tool

**

We have a couple of perl API apps from 4.5.2 that run against our system so that's why I like the Init-Form.  I had to add the 2 different 4x checks because when I logged the versions our users had I found a couple of the 4x patches didn't have the leading space.

 

Fred

---

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thursday, July 13, 2006 10:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: I don't want my users using the old user tool

**

Fred:

I recommend setting the minimum API unless you are running Remedy applications that were made in the days of ARS 4.5.2 (which we do.)  Your other method of checking $VERSION$ should be used in those cases.

James McKenzie
 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Thursday, July 13, 2006 8:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: I don't want my users using the old user tool

We have an Init-Form that checks their $VERSION$ to see if it meets the minimum level we have set.  The basic Run-If is

(( $VERSION$ < ' 5.02') OR ( $VERSION$ LIKE  "04.%" ) OR ( $VERSION$ LIKE  "4.%" ))

If the Run-If passes we show an error to the user with a link to our Mid-Tier page so they can open a ticket to be upgraded (our users do not have Admin rights on their PCs).

You can also do it by setting the Minimum API Version on the Server Information -> Configuration tab

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Serouche Rahimpour
Sent: Thursday, July 13, 2006 10:19 AM
To: arslist@ARSLIST.ORG
Subject: I don't want my users using the old user tool

Hi,

some smart people are using the User tool version 4 against my ARS server version 6.00.01.
They do this only to avoid the web interface because their Opera or whatever bloody browser is not good enough for them when using it on ARS.

Actually to be totally honnest, they use Firefox 1.5 on Linux which is not listed in the Matrix.
Anyway, I'd like to somehow educate these lost sheeps and make the old user tool not accessible to their use.
Any idea/suggestion/help how to do this ?
Thanks
Serouche

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

__20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___