About the only suggestion I can give is to not create groups with spaces in their names. I have had problems with remedy's interpretation of those before
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Akens Sent: Tuesday, July 11, 2006 8:14 AM To: [email protected] Subject: Cannot translate group name (ARERR 1592) List, I have created custom workflow to populate the 112 field with a regular group based upon certain criteria. When Submitting a new ticket, there are no issues and the 112 field populates exactly as it should and people with the correct permissions are able to access the ticket. However, when modifying the ticket, I receive the error of 'You cannot translate the group name in the Group List or Assignee Group field. : "- Test": Assignee Groups (ARERR 1592)' and I am unable to save/update the ticket. The odd thing is that the "- Test" is only part of the group that is in the 112. The full group is "Test - Test". The database is storing the group as ";10012;", but seems to be reading the 112 incorrectly. I have looked through the error logs unsuccessfully, any help would be greatly appreciated. Regards, Chris ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
