Tom,
I was the admin for our team, and we were dealing with around 200 tickets per day, ie. 1000 per week, 4k per month, etc.
As others have said, its more a question of what you are wanting to do with the system, rather than the number of tickets. Once its in place and running, you can almost have anyone doing regular day to day admin work, but if you are talking more like regular development, it will depend on the nature of the developments, tasks to be undertaken, etc. that determines how many (developer) admins that you need.
(I really don't like the term administrator, the AR Admin tool should really be the AR Developer tool)
Regards
Dave
On 18/07/06, Tom Hamill <[EMAIL PROTECTED]> wrote:
**Hello All,I would like to find out on the average how many ARS Administrators are needed to maintain a modified out of the box Help Desk system.The type of shops I would like hear from create 800 - 1000 tickets per year with about 175 consecutive users.Thank You for you help,Tom__20060125_______________________This posting was submitted with HTML in it___
__20060125_______________________This posting was submitted with HTML in it___
