The following is information gleaned from working with my Linux SA during installing and configuring to run AR Mid-Tier 7.0.
How to install BMC 7.0 Mid-Tier in an Apache/Tomcat environment Apache 2.0 Tomcat 5.5.17 Jakarta-tomcat-connector 1.2.15 RedHat Linux Enterprise AS 4 This document assumes that Apache/Tomcat have been configured and running as both standalone web servers. The mod_jk connector from Jakarta must be functioning to handle passing .jsp pages to Tomcat. Installing BMC Software Remedy Mid-Tier: I installed the mid-tier application in an alternate location. The location I chose was /opt/ar/mid-tier. The default location is /usr/ar/mid- tier. While testing I installed the app in both locations and found that a symbolic link needed to be created for the web pages to be accessible from Tomcat. Please note the following for creating the symbolic link. The command is available in most versions of Unix and Linux: [/usr/local/apache-tomcat/webapps]#ln -s /opt/ar/mid-tier arsys The symbolic link allows two things. First, it creates the specific directory name of arsys and points to the appropriate directory. Second, it prevents the /webapps directory from being cluttered with web applications. It makes for a clean install of BMC. Postinstallation steps: Note: Any location of the mid-tier application will result in UnsatisfiedLinkErrors: Before attempting to access the mid-tier from a browser you must restart the web servers as required by the installation script. Since Tomcat 5.X handles the shared libraries differently than older versions you must direct Tomcat to find the AR Mid-Tier libs in the correct location. Perform the following to prevent the browser from getting the exception reports indicating an UnsatisfiedLinkError occurred. To fix this error add the following to the catalina.sh script: LD_LIBRARY_PATH=/opt/ar/mid-tier/WEB-INF/lib export LD_LIBRARY_PATH Please note that the above is specific to my installation. You must place the path to the lib's depending on where you installed AR Mid-Tier. Bob Ellington Remedy Skilled Professional (RSP) LOGSA-Team ITSS Redstone Arsenal, AL [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
