Ah-ha!  Didn't think of that - I didn't install it because I haven't installed 
the mid-tier yet.

I can't browse the support site and I don't have docs with me - could someone 
be so kind as the check the version I need of the JVM (and whether it's 
Sun/Microsoft) and email it to me?

William Rentfrow
Principal Consultant, StrataCom
[EMAIL PROTECTED]
O 952-432-0227
C 701-306-6157



-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Tue 7/25/2006 1:07 PM
To: [email protected]
Subject: Re: IE Security Setting for mid-tier
 
Did you install a JRE / JVM on it?  Microsoft no longer includes their
JVM, so you probably have a Java-free environment. If there's no JVM or
if there is but you did not include IE in the install, it's definitely
not going to work with any mid-tiers prior to 6.3.

Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/ 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Tuesday, July 25, 2006 12:57 PM
To: [email protected]
Subject: IE Security Setting for mid-tier

I just got a new laptop - and installed Win XP Pro and IE 6 along with
it.

Now the Remedy support site and other mid-tier apps do not work.  I've
confirmed the sites themself actually are up and working - but for some
reason I'm not getting IE to work.  I've messed with the IE settings
quite a bit.

Does anyone have the de facto "this is how IE must be configured" FAQ?

William Rentfrow
Principal Consultant, StrataCom
[EMAIL PROTECTED]
O 952-432-0227
C 701-306-6157

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