I thought C-1 is Request ID and C –2
is Submitter. Did this change?
Roger A. Nall
OSSNMS Sr. Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6723
FAX: 973-490-3296
sf49fanv AIM IM
RogerNall Yahoo IM
From: Action Request
System discussion list(ARSList) [mailto:[email protected]]
On Behalf Of Paul W Killion
Sent: Thursday, July 27, 2006 9:18
AM
To: [email protected]
Subject: Re: ARS Upgrade from 5.1
to 7.0
**
Enjoy the minor changes of:
C2
'Entry-Id' is now 255 characters
and you get the Expand Box on the end automatickly
C4
'Assigned To' is now 255 characters and you get the Expand Box on the end
automatickly
C5
'Modified By' is now 255 characters and you get the Expand Box on the
end automatickly
we
have to clean up custom screens imported.
aught
to do wonders with old ITSM table imports where c2, c4, c5 used to be limited
by the system to 30 characters. And the Status-History tables will have
the expansion to 255 chars for the Modified By fields.
Paul
W Killion III, Systems MGMT PROF-ADVISORY
|
"Hendershot,Bruce
D." <[EMAIL PROTECTED]>
Sent
by: "Action Request System discussion list(ARSList)" <[email protected]>
07/27/2006 08:03
|
|
We've
kicked off a project to upgrade from 5.1 to 7.0. We're too early
in the process to provide any insight but perhaps
we can share
experiences along the way and help each other out.
Besides the AR
System upgrade we're going to new servers, moving
the DB into a MS SQL
2005 cluster off of the ARS server, and putting
the two primary
production servers behind a Cisco load balancer,
which means using
server groups for the first time. We're also
upgrading the TelAlert
notification software.
We have 30 in-house developed applications and no
"out of the box" apps.
Bruce Hendershot
Air Products and Chemicals, Inc.
[EMAIL PROTECTED]
-----Original Message-----
From: Action Request System discussion
list(ARSList)
[mailto:[email protected]]
On Behalf Of George Barsan
Sent: Tuesday, July 25, 2006 9:08 AM
To: [email protected]
Subject: Re: ARS Upgrade from 5.1 to 7.0
Hello,
I'm currently working on an cluster upgrade from a
v5.1.2 straight to
v7 - all applications running on that boxes have
been developed in-house
(the out-of-the-box applications are running on a
separate
environment) and the first tests have been
successful without any issues
worth mentioning. We're running on Oracle &
Solaris with a huge client
base using both Midtier and fat clients.
George
On 7/25/06, Mayfield, Andy L.
<[EMAIL PROTECTED]> wrote:
> I tried searching
the archives for this topic, but didn't have
> much luck. I am trying to decide whether to
upgrade to 6.3 or go ahead
> and go to 7.0. We are currently running
version 5.1.
>
> Are there any
known issues with upgrading from 5.1 to 7.0?
>
> Would it be an
easier transition to go to 6.3 then to 7.0 at
> some point in the future?
>
> We run just the
base ARS package.
>
> Thanks,
>
> Andy L. Mayfield
> System Operation
Specialist
> Alabama Power
Company
> Office:
8-226-1805
>
>
______________________________________________________________________
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>
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