**

Sorry about that ITSM Help Desk

 

Dan Caissie

Remedy Administrator / Developer

United Natural Foods, Inc

260 Lake rd

Dayville, CT 06241

(860) 779-2800

Ext: 32380


From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frank Caruso
Sent: Thursday, July 27, 2006 1:02 PM
To: [email protected]
Subject: Re: preventing a help desk ticket to be closed when task are open.

 

** This is ITSM Help or your own help desk application?

On 7/27/06, Dan Caissie <[EMAIL PROTECTED]> wrote:

I am trying to make it so a help desk ticket can not be closed is there are
and open child task attached to it.
I'd like to hear your take on this.

AR 6.3
SQL 2003
Windows Server 2003
Thanks,

Dan

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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
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