--
Michiel
On 7/25/06, Mathieu Pitre <
[EMAIL PROTECTED]> wrote:
shafqat,
Thank you. It works but I have a little question. How can I fire the second active link automaticly? Here is what I did so far:
1- I have created two bottons
a) The first one is to Run the Process PERFORM-ACTION-ADD-ATTACHMENT to display the Window browser/explorer
b) The second one is to set the File path to the Character field.
How can I eliminate the second botton? Can I integrate the second Active Link in the first one somehow? I cannot use the Event logic since the Window browser/explorer is not a form... The second Active Like should run only once the User clicks on OK in the explorer window.
Mathieu Pitre
IT Business Systems Analyst
Production Operation
Computer Sciences Corporation
Pratt & Whitney Canada, Plant 1
Sametime: Mathieu Pitre
office: 450-647-8008 x7030
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Shafqat Ayaz <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]>25/07/2006 11:21 AM
[email protected]
[email protected] Re: Set path from local PC to a character field
Mathieu
as Carey said, that would be easiest way to do it, have a hidden attachment
field, then use the command PERFORM-ACTION-ADD-ATTACHMENT, this will open up a
windows box, in which the user can select the file, once they click ok, the
file will get attached, run an active link and do a Set Fields to a char field
with the name of the attachment field, and you will get the path to the file,
you can extract the path and then show it on a field in Remedy.
if you have any problems drop me a line and i will either explain it further or
send you a def file.
thanks
shafqat
--- Carey Matthew Black <[EMAIL PROTECTED]> wrote:
> Mathieu,
>
> I would think that an attachment field (or the special run process
> syntax to "Add an attachment") would be the way to go.
>
> Add an attachment field (make it display only if you do not want to
> actually store the file in the record) so that the user can "point" to
> the file from inside the User Tool.
>
> HTH.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
> Never ascribe to malice, that which can be explained by incompetence.
>
>
>
> On 7/25/06, Mathieu Pitre <[EMAIL PROTECTED]> wrote:
> > Hi all,
> >
> > ARS 6.3
> >
> > I have a costumer who is requesting me to do something I never did before.
> > Here is the situation. I have an application which is used to track the
> > Release of In-House applications. Whitin this application I have a place to
> > write the documentation path and file. Currently it is a single character
> > field(one for the file name and one for the file path) in which they
> > manualy type the file name and path. The client would like me to develop
> > something that would allow them to automaticly set the path from a window
> > browser/explorer. In other words, while they are browsing in their
> > local/network drives can I bring the current path in character field. I
> > understand that they could do Ctrl+C and Ctrl+V but I would like to know if
> > I could implement their request somehow.
> >
> > Please let me know and include the details.
> >
> > Mathieu Pitre
> > IT Business Systems Analyst
> > CSC @ Pratt and Whitney Canada
> >
> >
>
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> >
>
>
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Shafqat Ayaz
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