Re: 7.0 Installation

Fri, 28 Jul 2006 04:33:25 -0700

** No problem, you can do that. They don't rely on each other in any order. The important thing is to get the 3 installed before you start on Change, Asset, Service Desk etc.

---------------------
Kelly Deaver
Director, ITSM Practice
Xinify
[EMAIL PROTECTED]



-------- Original Message --------
Subject: Re: 7.0 Installation
From: "Heider, Stephen" <[EMAIL PROTECTED]>
Date: Thu, July 27, 2006 8:26 am
To: [email protected]

**
 
If Approval Server and Assignment Engine are installed prior to CMDB will that cause problems?
 
Stephen
 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver
Sent: Monday, July 24, 2006 8:20 AM
To: [email protected]
Subject: Re: 7.0 Installation

**
Mike got it right. I'll add a little explanation to clarify -
 
1. ARS 7.0 (of course)
At this point, stop and add any license you don't already have. You can't install v7 apps that are not licensed. (See a very long thread on that subject in the archives)
 
2. No set order on these within the group but here again, you are building the foundation  so do before the apps is a good practice.
Email Engine 7.0
Flashboards 7.0
FTS
 
3. CMDB 2.0
CMDB has become a base required by Incident, Problem, Change, Asset and SLA

4. Approval Server 7.0
    Assignment Engine
Leveraged by the other apps so here again, a requirement before you install them.

5. Incident Management
    Problem Management
    Change Management
    Asset Management
    SLA
New in 7, it no longer matters the order in which you install these, unlike in the past when you needed to install Help Desk before Asset or Change
 
6. Other things that can be installed any time after AR Server as they don't conflict with or require anything else-
    EIE, Remedy Link for SQL, Remedy Link for Oracle.

---------------------
Kelly Deaver
Director, ITSM Practice
Xinify
[EMAIL PROTECTED]



-------- Original Message --------
Subject: Re: 7.0 Installation
From: Mike Parker <[EMAIL PROTECTED]>
Date: Thu, July 20, 2006 9:15 am
To: [email protected]

Hi Pam:

I've done (doing) mine in the following order:

ARS 7.0
Email Engine 7.0
Flashboards 7.0
FTS
CMDB 2.0
Approval Server 7.0
Assignment Engine
Incident Management
Problem Management
Change Management
Asset Management
SLA

The installation steps from CMDB and after comes out of the installation
guide.
>From: Pam Hollis <[EMAIL PROTECTED]>
>Reply-To: [email protected]
>To: [email protected]
>Subject: 7.0 Installation
>Date: Thu, 20 Jul 2006 10:04:48 -0400
>
>I am getting ready to Install 7.0 and all of ITSM Suite.  What order do
>you recommend installing software.  Is this correct - or should they be in
>a diffent order.  Of course I know to make sure all of the Database, OS,
>Web, etc software is installed priror to starting these installations.
>
>AR System 7.0
>AR Email Enginge
>Mid-Tiere
>Approval Server
>Help Desk
>Change
>Asset
>CMDB
>
>Thanks
>Pam
>
>AR System 7.0
>Oracle 10g
>Linux Suse
>ITSM Suite 7.0 all applications
>
>_______________________________________________________________________________
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