Mark, Fields that can have values over 255 bytes can NOT be used within a GetListEntryWithFields call. In such cases, you'll have to make separate calls as below: - GetListEntry or GetListEntryWithFields : primarily for issuing the query and secondarily retrieving matched entries' shorter(?) values; - Loop over the matched entries above and iteratively issue a GetEntry call to retrieve values for fields with long character data.
For operating on StatusHistory field values, please use StatusHistory & StatusHistoryItem classes. Diary and StatusHistory are different types; their values encoded differently; and hence have different classes handling them. Regards Appajee -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mark B. Sent: Monday, July 31, 2006 12:00 PM To: [email protected] Subject: Remedy and .NET API Hi All, I'm quite new to Remedy so please be patient :) I've just encountered with two problems concerning .NET API calls. I want to retrieve information of description field among other fields and put it into table. Calling function GetListEntryWithFields gives me the error: Error (241): Cannot specify a diary field, a character field with unlimited length or maximum length over 255 bytes, or Status-History as a field in a get list description;240000007 which is correct: Description field has unilimited length But I would like to know if there is any other way to get the description field content and put it into datatable? Second problem concerns retrieving information from Status-History diary field. I can add a record to a diaryfield eg. this way: DiaryList.Add(DiaryEntry) but can't find any relative method to get the specified record out of the Status-History field. Documentation says that there is a public property Item of DiaryList class but my VisualStudio's IntelliSense either debugger doesn't see this property Please point to the right direction if I'm wrong with this approach I use the most recent api from BMC download page and ARSystem 6.3 Any help (code snippets) would be appreciated. Thanks, Mark ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
