| **
Sounds like supportspeak
for "Hmmm...we haven't seen this happen before, either. Read the logs
while we think of something".
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thomas J.
Mutaffis
Sent: Monday, July 31, 2006 4:12 PM
To:
[email protected]
Subject: Re: Deleted
Groups
**
Kathy,
Did they offer or you request that "they" review the error
logs? I know I've asked this in the past when up against a wall. Otherwise their
solutions seem rather simplistic and without thought. I would call or write back
and ask them for a better solution and/or that they review the logs you’ll
immediately zip up and
send.
Regards,
Tom
Thomas J.
Mutaffis
----- Original Message -----
Newsgroups:
public.remedy.arsystem.general
Sent: Monday, July 31, 2006 7:01 PM
Subject: Re: Deleted Groups
**
The 2 opinions were:
1: Reinstall application.
2: Do not reinstall the application. Review the error
logs.
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