Hi, Michiel, Murtuza and other listers. Thanks again for your responses.
We just applied patch 2 and then ran the CMDBExtLoader. We yielded these results: Remedy CMDB: SUCCESS Reconciliation Engine: SUCCESS RE Patch SW00223863: SUCCESS Remedy Reconciliation Engine: FAILURE Although, we received a failure, four new fields have been added to the Characteristics tab of the Attribute Definition. This includes the menu fields we wanted. The SHARE Application properties shows that patch 1.1.0 patch 002 has been applied. Did you (or anyone else) run into any issues when you applied patch 2? It appeared to run OK, with the exception of the glaring FAILURE at the end. Could this be the installation issues that the readme referred to? I've check the CMDBExtLoader error and the arrecond logs. CMDBExtLoader reflects mainly the results of what you see above. Did anyone run KB article KM-000000024808 to verify the patch? It includes reimporting forms, running the driver, importing more forms and workflow, and then running the CMDBDriver program? Thanks, Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Sunday, July 30, 2006 3:25 AM To: [email protected] Subject: Re: CMDB 1.1 Patch 2 or 3 I've recently applied patch 2 and 3 to a cmdb 1.1 install, and they took a LONG time to complete on very reasonable hardware (HP-UX), both 2-3 hours. The fresh installation took about 1 hour, so the patch is more intensive than the whole install. I guess the installation issues they have solved in v3 might apply to the full installer, and not to the patch. -- Michiel On 7/29/06, Murtuza Bookwala <[EMAIL PROTECTED]> wrote: > Hi Michelle, > > Although I haven't installed patch 3, I might do it soon. But I didn't know > you has to have patch 2 installed before it. One issue which Patch 3 was > going to fix for us (we have a bug logged with BMC) was the square bracket > Instance ID issue. Occasionally when CMDB generates an instance ID for a new > class or attribute, it adds a [ or ] to the string. This causes all searches > on the class to fail. We have had this happen atleast a dozen times and this > was a crucial fix for us. > > Regards, > Murtuza. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor > Sent: Friday, July 28, 2006 8:07 PM > To: [email protected] > Subject: CMDB 1.1 Patch 2 or 3 > > Hi, Friends: > > Has anyone installed Patch 3 for CMDB 1.1? According to the release notes, > patch 3 is suppose to fix various issues including installation issues with > patch 2. However, patch 2 is required before applying patch 3. Patch 3 is > not a standalone patch. > > We are considering applying patch 2 for issues as well as adding the Menu > Name and Menu Style fields to the Characteristics tab of the Attribute > Definition (in the CMDB Class Manager). We want to know if we should just > leave it at patch 2 or if it will be necessary to correct potential issues, > by applying patch 3 immediately following. > > If you have installed patch 2 and 3, how many minutes, hours, or days did it > take for the actual install? > > Thanks, > Michelle > > ARS 6.3, patch 11 > ITSM 6.0, CMDB 1.1.0 no patch > Windows 2003, SQL Server 2000 > > Mid-Tier 6.3, patch 13, 17 > Windows 2003, IIS 6.0, Servlet Exec 5.0 Patch 6 ESM Mission: "To provide the > most accurate, timely, and actionable information to our customers so that > they can effectively support the Mary Kay IST environment". > > ________________________________________________________________________ ____ > ___ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
