Phani, What is the string value in the 'Name' field prior to that set field action?
TIP: Add another set field action just prior to the action in question and set the field to it's own value. set field action : 'Name' = $Name$ This way the action shows up in the log file without actually altering the value in the field. :) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 8/2/06, HonnourPrahalladachar, PhaniRaja <[EMAIL PROTECTED]> wrote:
** Hi all, I'm working on ARS6.3 ITSM6.0, Windows2000 server. Have created a Dynamic group (60001) & a character field with the same id . When I'm doing a SET fields action to it, its coming with an error message "ARERR [417] Cannot translate a group name in either the Group List or Assignee Group field". The set field action : 'Dynamic Group' = $Name$ Thanks you! Thanks & Regards, Phani.
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