Matthew, Set the AnonUser's license to be a "Read Restricted" license. Or Give each Mid-Tier its own "Anon" user to use.
The "one user from one IP address at a time" rule applies at the ARS server API layer. So it does not matter which client is used. (AKA: ARS WebServices are really a WebService wrapped around the ARS API client talking to the ARS server.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 8/3/06, Matthew Perrault <[EMAIL PROTECTED]> wrote:
All, I was wondering if anyone else has experienced this issue: Set up 2 Web Servers: X1 and X2 Set up a Mid Tier Server-6.03 Patch 16: Y Set up a Remedy Application Server-6.03 Patch 14: Z Set up a Create Web Service on the remedy side: RemCreate_WebService Set up an Anonymous User for the Web service: AnonUser Build a Consuming application that calls the Web Service yet passes No authentication info on the two Web Servers. Now, if you perform the Call to the Create Remedy Web Service from the Web Servers at the Same Time, I receive the error: ARERR [9084] User is currently connected from another machine. So: X1(RemCreate_WebService)--->Y(AnonUser)--->Z X2(RemCreate_WebService)--->Y(AnonUser)--->Z Now, considering this is a Web Service and NOT the mid-tier client Web Page, and it is using the Anonymous Authentication, I should NOT be receiving this error message. Again, this is a Web Service and there is no client interaction. One would think that I should be able to call a Web service and consume it from any number of web servers without having to create a Login for each web server, and without having to give that anonymous user admin rights. Thanks, Matt _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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