Where in San Diego?

Fluxman

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Recker
Sent: 08/08/2006 9:55 AM
To: [email protected]
Subject: JOB- REMEDY DEVELOPER

I have a Remedy development position located in San Diego that has recently
opened.  I have attached the job description below.  If interested in
discussing, please send resume to [EMAIL PROTECTED] or call me at
800-330-0309.

Job Description:
Summary of Job Duties: 

This position is accountable for development, administration, customization
and integration of Remedy Action Request System solutions, with a strong
focus on the out-of-the box I.T. Service Management (ITSM) suite (Help Desk,
Change Management, and Asset Management). 

Responsibilities include gathering customer requirements, preparing design
specifications documentation, application development, ongoing technical
support and system maintenance. This position responds to user requests for
data extraction, custom or ad-hoc database reporting or enhancements to
system capabilities. And further provides end-user training, and system
account administration and maintenance. 

Minimum Qualifications: 

The ideal candidate for this position will have a four-year technical degree
or equivalent in work experience. Also, a minimum of two years of prior
related work experience. The candidate will have an ability to provide
positive customer service and advanced communication, problem solving and
technical writing skills. Good customer presentation and project management
skills are a must. 

Knowledge of databases, software design, and system administration is
required. Previous experience in a technical support environment is
required. Technical proficiency in relevant operating systems, applications
and programming languages is required (Remedy Action Request System, Mid-
Tier, and BMC Remedy's ITSM Suite [Help Desk, Asset Management, Change
Management]; Microsoft Windows Server; Unix; SQL Server; Oracle). 

Desired Qualifications: 

Remedy Approved Consultant (RAC) certification, Remedy Skilled Professional
(RSP) certification or other advanced Remedy training classes. 

Technical proficiency in advanced technologies (Remedy Flashboards, Approval
Engine, Service Level Agreements, Web Services and API programming; Unix;
Java; C++) 

An active or recent secret security clearance, or the ability to obtain one.

Required Skills:
Minimum Qualifications: 

The ideal candidate for this position will have a four-year technical degree
or equivalent in work experience. Also, a minimum of two years of prior
related work experience. The candidate will have an ability to provide
positive customer service and advanced communication, problem solving and
technical writing skills. Good customer presentation and project management
skills are a must. 

Knowledge of databases, software design, and system administration is
required. Previous experience in a technical support environment is
required. Technical proficiency in relevant operating systems, applications
and programming languages is required (Remedy Action Request System, Mid-
Tier, and BMC Remedy's ITSM Suite [Help Desk, Asset Management, Change
Management]; Microsoft Windows Server; Unix; SQL Server; Oracle). 

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