Title: RE: Trouble with using AR System .NET API version 1.2.1761.15495
**
Actually I have made a mistake.
 
The community download that I had downloaded is the one titled "AR System .NET and COM API" version "7.0.2411.10842"
 
I apologize for the confusion.

Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761

 


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, August 09, 2006 10:46 AM
To: [email protected]
Subject: Re: Trouble with using AR System .NET API version 1.2.1761.15495

**

Peter:
 
Is the Remedy ARS server registered with the Portmapper process?  If not, you will get the error you seen when running FieldLabelChanger.


This may be the source of your problems.
 
James McKenzie
 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Lammey, Peter A.
Sent: Wednesday, August 09, 2006 7:43 AM
To: [email protected]
Subject: Re: Trouble with using AR System .NET API version 1.2.1761.15495


**
Here are my responses to your questions:
 
* Can you identify the version of the .NET API you're using (Look at the version info on BMC.ARSystem.DLL file properties)?

7.0.2391.24945

* And please compare it against the latest drop available on Dev Community and confirm if your downloaded version is same.

The files are from the Dev Community Download with the title "AR System Scripting Plug-In for Java" and the one for Version 7.0.

* After installation, are you able to run the installed FieldLabelChanger.exe (simply by double-clicking on it from File Explorer)?

FieldLabelChanger throws the following error: ERROR (90) Cannot establish a network connection to the AR System server : RPC: Program not registered

* If the FieldLabelChanager itself does not run, then the problem may be even more basic.

* If this works fine [i.e. at least the GUI comes up, allows you to login, brings up a listing of list of forms/vuis (in combo-boxes) and fills up a grid of field names/labels] however, then it is indicative of the installation being OK, but the problem is with the invocation of your specific client program. Then I would like to understand the following about your client program (sorry, I have deleted your previous posting that included usage snippet attachment, as I felt this thread has resolved your issue(s)) -

* is your app an ASP app?

It is a web service created with written with vis studio .net 2005

* What is the exact error you get?

The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Exception Details: System.IO.FileNotFoundException: The specified module could not be found. (Exception from HRESULT: 0x8007007E)

* Any other details that may have caught your eye...

Nothing else out of the ordinary

I appreciate your help on this Appajee.


Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Papolu, Appajee
Sent: Wednesday, August 09, 2006 6:47 AM
To: [email protected]
Subject: Re: Trouble with using AR System .NET API version 1.2.1761.15495


**

Peter, Balu,

Usually I would not encourage folks polluting the system32 dir with application specific binaries. Having said that, looks like your current issue seem to be clearly a PATH related- some how the PATH adjustments are not sufficient enough to make all the necessary dependencies to be available when your app runs. Once you put the necessary stuff in System32, things seem to have worked (did they?). So this may be a short-term quick check/workaround that when dependencies are made available (by forcing them to be in System32), things work better to move you forward with whatever you're set out to do. But IMHO "copying to system32" is not a good installation/deployment statement, so I would like this to be figured out. So in order to proceed further to see if I need to do any thing in .NET API itself, I would like each of the following questions (I had asked in my previous posting) explicitly answered. For your convenience, they're pasted here again:

>>>>

* Can you identify the version of the .NET API you're using (Look at the version info on BMC.ARSystem.DLL file properties)?

* And please compare it against the latest drop available on Dev Community and confirm if your downloaded version is same.

* After installation, are you able to run the installed FieldLabelChanger.exe (simply by double-clicking on it from File Explorer)?

* If the FieldLabelChanager itself does not run, then the problem may be even more basic.

* If this works fine [i.e. at least the GUI comes up, allows you to login, brings up a listing of list of forms/vuis (in combo-boxes) and fills up a grid of field names/labels] however,  then it is indicative of the installation being OK, but the problem is with the invocation of your specific client program. Then I would like to understand the following about your client program (sorry, I have deleted your previous posting that included usage snippet attachment, as I felt this thread has resolved your issue(s)) -

     * is your app an ASP app?

     * What is the exact error you get?

* Any other details that may have caught your eye...

<<<<

Thanks

Appajee

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of BALU Frédéric
Sent: Wednesday, August 09, 2006 12:03 AM
To: [email protected]
Subject: Re: Trouble with using AR System .NET API version 1.2.1761.15495

Peter,

 I has the same trouble. I was notified about the missing "BMC.arnettoc.dll", even with a PATH including the folder in which I have installed the API files.

 I had to copy the files to the folder "C:\WINDOWS\system32".

________________________________

De : Action Request System discussion list(ARSList) [mailto:[email protected]] De la part de Papolu, Appajee
Envoyé : mercredi 9 août 2006 03:32
À : [email protected]
Objet : Re: Trouble with using AR System .NET API version 1.2.1761.15495

**

From: Papolu, Appajee
Sent: Tuesday, August 08, 2006 6:31 PM
To: '[email protected]'
Subject: RE: Trouble with using AR System .NET API version 1.2.1761.15495

Peter,

Can you identify the version of the .NET API you're using (Look at the version info on BMC.ARSystem.DLL file properties)?

And please compare it against the latest drop available on Dev Community and confirm if your downloaded version is same.

After installation, are you able to run the installed FieldLabelChanger.exe (simply by double-clicking on it from File Explorer)?

If the FieldLabelChanager itself does not run, then the problem may be even more basic.

If this works fine [i.e. at least the GUI comes up, allows you to login, brings up a listing of list of forms/vuis (in combo-boxes) and fills up a grid of field names/labels] however,  then it is indicative of the installation being OK, but the problem is with the invocation of your specific client program. Then I would like to understand the following about your client program (sorry, I have deleted your previous posting that included usage snippet attachment, as I felt this thread has resolved your issue(s)) - is your app an ASP app? What is the exact error you get? Any other details that may have caught your eye...

Thanks

Appajee

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