Since it appears that you are installing on UNIX, the armonitor.conf file is in
/etc/arsystem/<arservername> . You might need to insert a line in this file for the Foundation Discovery process(es).
As far as ar.conf, I'm in the same position as you as I have not used this product.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kevin Shaffer
Sent: Wednesday, August 09, 2006 1:40 PM
To: [email protected]
Subject: Problem doing discovery synch
Installed CMDB 2.0, ARS 7.0 on Oracle 10g as a non-root user.
The problem I have encountered is as follows:
I'm running Foundation Discovery and Topology Discovery 1.3. In Remedy User under CMDB, at the Administration side key, it shows CMDB 2.0.
I have a problem when I attempt to run a Discovery to CMDB syncronization configuration.
In the directory: D:\ProgramFiles\BMCsoftware\Discovery\etc\cmdb_export_util\configuration
I start the batch file "config_init.bat".
I fill in: Server, Port, User, and Password. Then "press" Check Server.
The response I get is as follows:
=========================================
<Server IP address went here>:
perform.bsm.util.version.BadVersionException: Problem detected on 1 app(s):
App Remedy CMDB :
1.1.0 patch 002 <= 2.0.0 <= 1.1.0 patch 005 FAILED : AboveMax
If server is unreachable:
- Check the settings you entered,
- the smooth functionning of the server,
- or the network availability,
and try again.
If a bad application version has been detected:
- Check the CMDB server configuration,
- install the good version of the CMDB server,
- or change the CMDB server settings,
and try again.
==========================================
Also found in the CMDB install log is the following paragraph:
++++++++++++++++++++++++++++++++++++++++++
You are installing the product as a user other than root.
BMC Atrium CMDB installer may not be able update the armonitor.conf and ar.conf files. You will need to update these two files manually.
Do you want to continue this installation? [y] y
++++++++++++++++++++++++++++++++++++++++++
I can't seem to find the file armonitor.conf and whatever must be changed in ar.conf is unclear.
Does anyone have any ideas except for a reinstall?
Thank you all very much.
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