SLA 5.5: Repeating Milestone Actions

[Shelston, Patrick]

Title: SLA 5.5: Repeating Milestone Actions

** Hello all, I’m usually just a lurker, but I now need some help. We are trying to setup SLA that fires notifications when the Incident status reaches “Restored”. That works, fine, but as soon as I change the status to something else, and then back to Restored, the Milestone action won’t run again. What am I doing incorrectly, or is this normal?  Is there a workaround? Many, MANY thanks! Patrick Shelston Consultant, Managed Application Services, ITS Allstream - http://www.allstream.com [EMAIL PROTECTED] Work:  905-896-6254 Mobile:  416-845-3158 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___