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Stephen -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Wednesday, August 16, 2006 1:17 PM To: arslist@arslist.org Subject: Re: Midtier 7 authentication error Just a couple of additional ideas.. #1 IE Client:: go to tools > internet options> advanced > enable Windows intergrated authentication (security section) #2 use a .jsp / .pl script to tell you your data Prior to mid-tier.. See Attached. These might be helpful.. Zandi On 8/16/06, Angel Jesus Beltran Acosta <[EMAIL PROTECTED]> wrote: > ** > > > that´s right. > > Thank you very much > > > ________________________________ > > From: David Sanders > <[EMAIL PROTECTED]> > Reply-To: arslist@ARSLIST.ORG > > To: arslist@ARSLIST.ORG > Subject: Re: Midtier 7 authentication error > Date: Wed, 16 Aug 2006 17:18:14 +0100 > > >Hi Chris > > > >Go to Admin tool, Server information, Connection settings and > >re-enter the Mid-Tier Administration Password. Then go to Mid-Tier > >config page, AR Server Settings, select your server, click Edit and > >enter the same password in the Admin Password field. These passwords > >must match otherwise you will get an authentication error. > > > >HTH > > > >David Sanders > >Remedy Solution Architect > >Enterprise Service Suite @ Work > >========================== > >ARS List Award Winner 2005 > >Best 3rd party Remedy Application > > > >tel +44 1494 468980 > >mobile +44 7710 377761 > >email [EMAIL PROTECTED] > > > >web http://www.westoverconsulting.co.uk > > > > > >-----Original Message----- > >From: Action Request System discussion list(ARSList) > >[mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom > >Sent: Wednesday, August 16, 2006 4:21 PM > >To: arslist@ARSLIST.ORG > >Subject: Re: Midtier 7 authentication error > > > >James, > > > >since this is a sandbox, everything is installed on the same machine. > >I can ping the AR Server fine from my laptop by just using the server name. > > > >Windows 2003 Server SP1 > >Oracle 10g > >AR System 7.0 & ITSM 7.0 > >Java SDK 1_4_2_11 > >Tomcat 5.0.28 > >Mid-Tier 7.0 > > > >AR Server Settings: > >I tried with both 'Authentication Server' blank as well as my AR > >Server selected. Not sure if it is required. > > > >Web Service Settings: > >This is blank since we are not using web services > > > >On the login page, I usually leave the 'Authentication Server' blank > >but I also tried to enter my AR Server name as well as the LDAP > >server domain name. Nothing worked. > > > >I submitted a ticket to Remedy Support since I need to get this > >working ASAP. My demo licenses are only good til the end of August. > > > >I will let you all know the solution, if any. > > > >Thanks for your help > > > >Chris > > > >_____________________________________________________________________ > >_______ > >___ > >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > > >_____________________________________________________________________ > >__________ UNSUBSCRIBE or access ARSlist Archives at > >http://www.wwrug.org > > > To: arslist@ARSLIST.ORG > Subject: Re: Midtier 7 authentication error > Date: Wed, 16 Aug 2006 17:18:14 +0100 > > >Hi Chris > > > >Go to Admin tool, Server information, Connection settings and > >re-enter the Mid-Tier Administration Password. Then go to Mid-Tier > >config page, AR Server Settings, select your server, click Edit and > >enter the same password in the Admin Password field. These passwords > >must match otherwise you will get an authentication error. > > > >HTH > > > >David Sanders > >Remedy Solution Architect > >Enterprise Service Suite @ Work > >========================== > >ARS List Award Winner 2005 > >Best 3rd party Remedy Application > > > >tel +44 1494 468980 > >mobile +44 7710 377761 > >email [EMAIL PROTECTED] > > > >web http://www.westoverconsulting.co.uk > > > > > >-----Original Message----- > >From: Action Request System discussion list(ARSList) > >[mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom > >Sent: Wednesday, August 16, 2006 4:21 PM > >To: arslist@ARSLIST.ORG > >Subject: Re: Midtier 7 authentication error > > > >James, > > > >since this is a sandbox, everything is installed on the same machine. > >I can ping the AR Server fine from my laptop by just using the server name. > > > >Windows 2003 Server SP1 > >Oracle 10g > >AR System 7.0 & ITSM 7.0 > >Java SDK 1_4_2_11 > >Tomcat 5.0.28 > >Mid-Tier 7.0 > > > >AR Server Settings: > >I tried with both 'Authentication Server' blank as well as my AR > >Server selected. Not sure if it is required. > > > >Web Service Settings: > >This is blank since we are not using web services > > > >On the login page, I usually leave the 'Authentication Server' blank > >but I also tried to enter my AR Server name as well as the LDAP > >server domain name. Nothing worked. > > > >I submitted a ticket to Remedy Support since I need to get this > >working ASAP. My demo licenses are only good til the end of August. > > > >I will let you all know the solution, if any. > > > >Thanks for your help > > > >Chris > > > >_____________________________________________________________________ > >_______ > >___ > >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > > >_____________________________________________________________________ > >__________ UNSUBSCRIBE or access ARSlist Archives at > >http://www.wwrug.org > > __20060125_______________________This posting was submitted with HTML > in it___ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
