Thanks a lot.... Atul > ----- Original Message ----- > From: "Kaiser Norm E CIV USAF 96 CG/SCWOE" <[EMAIL PROTECTED]> > To: [email protected] > Subject: Re: Same Ticket type in past Y minutes > Date: Thu, 17 Aug 2006 07:56:48 -0500 > > > Add a hidden table to your form. Set the table qualification to yield all > the tickets that match your criteria, something like: > > 'Date Opened' >= ($TIMESTAMP$ - 180) AND $Problem Category$ = 'Problem > Category' AND $Problem Type$ = 'Problem Type' AND $Problem Item$ = 'Problem > Type' > > Create an AL that refreshes the table on submit and then another that throws > your warning if COLUMNCOUNT exceeds the number you don't want it to exceed. > > Norm > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra > Sent: Wednesday, August 16, 2006 7:11 PM > To: [email protected] > Subject: Same Ticket type in past Y minutes > > Hi, > > What would be a good way of implementing the following in Remedy (ARS6.3): > > Prompt the user if X tickets with the same Category/Type/Item are created in > Y time. > > Thanks > Atul Vohra > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
