Joe:
It woould take a packet sniffer to determine this. However, I do think that the base product now comes with encryption (or why would BMC implement the U.S. Government mandated 30 day waiting period) between the clients and the servers. However, there is no encryption between the ARS server and its associated database. I have looked into implementing Oracle Encryption and it is not easy, but it can be done.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza
Sent: Thursday, August 17, 2006 9:21 AM
To: [email protected]
Subject: Encryption and Remedy ARS 6.3
**
Hello Listers,
To the best of my knowledge the Remedy User Tool sends authentication information as clear text over the network.. Correct me if I am wrong..
So if the above is right, I do remember Remedy used to sell an encryption product. Any information on this would be appreciated.
If no encryption product is used, how does the Mid-Tier client send the authentication information? Clear Text????
Rgds
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
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