Thanks for the helpful information seeing as this will be my first User group
meeting.

I appreciate it.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Sunday, August 20, 2006 7:28 PM
To: [email protected]
Subject: Re: OT: BMC Userworld Questions

Shawn,

I will also add a few comments to Kelly's...

If you have not yet selected your sessions then you really need to
talk to whoever signed you up for the conference. At least review the
sessions that are going to be there so that you have some idea of what
you want to do. ( Changes are always possible, but most of what you
see will be there.)

Birds of a Feather (Feature?) are not really "run" by anyone. They are
topic based discussions that are picked by RUG attendees via sign up
sheets that are posted at some point during the conference. The
conversation is driven by the group of people who show up. Yes there
is a theme for the conversation but often the conversation drifts into
near to the theme topics too. ( Example, Reporting and ARS drifted
into specific about Crystal XI and Business Objects feature comparison
and how well those things could map to ARS. With details about how the
authentication, web centric approaches, etc.. played into them last
year. Another example was a "Higher Educational Institutions use of
ARS". That covered a lot of ground with several Universities doing
many divers tasks with OOB apps and completely custom apps too. ) The
BMC employees that are in the rooms are there to listen as much as to
talk. So bring your ideas and maybe you can be the start of a great
Feather (Feature ?) conversation. :)


I will 100% echo the following:
"
Other hints -
 *wear comfortable shoes, you will walk and stand a LOT.
"

The sessions normally have seating, but if they are "full" there might
be standing room too. So if there is one "must see session" (and you
decide that the one you signed up for is really not the "must see
session" then you might end up standing around the edges of the room
listening when you would have been seated in an almost empty session.
:) So be prepared to be flexible and nimble. :)

I will also add that you need to get some sleep when you can. It is
far to easy to be up until 11,12,1,2 AM and then have a 8:30am session
the next day. Do not miss out on the social aspects of the Conference,
but keep the next day in mind too. :)  I figure I will sleep when I am
dead and spend as much time as I can every day, but that leads to a
very exhausting week. (And a very rewarding week too.)


Evening with R & D:
   If it is anything like "Evening with Engineering" was, then you
need to go. You need to go and bring a note pad with your "top 10"
questions for the people who actually make the software that you
depend on. Bring your enhancement ideas, your off the wall questions
and your hearing aid that can hear in loud rooms. :)   [ Last years
was in WAY to small of an area and there was so much going on that I
left with a headache from the noise.  But a definite "MUST see" of the
conference.]

By Friday things are winding down. Some people leave "early" to get
home that night. Others stay until the last moment and stay over
night, or do the "red eye" (overnight flight) home too. They normally
keep one or two nice details for Friday. So I suggest not missing a
single moment. :)


See you there. :)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.

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