Title: RE: Remedy License Reseller
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Prasad,
 
Here is one way that might work (I have not tried this).   Note: This method is not the most secure because it involves storing a clear text copy of the users' passwords in another field on the User form.  
 
Create a character field on the User form to hold a copy of a user's password. 
 
In your workflow you use to allow users to change their passwords Push the new password to both the Password field and the character field.
 
Create a web application that, when run:
    -  Grabs the NT user name of the user logged into Windows
 
    -  Retrieves the clear text password from your DBMS from the User_x SQL View.  You could use the Remedy API but if you use Windows Authentication (with SQL Server, for example) you would be able to retrieve the user's password from a simple SELECT statement without having to store the Demo password (for example) in the web application or a config file.
 
    -  Redirect the user to the Remedy form with the username and password in the URL.  Since the user is already logged into Windows seeing their Remedy password wouldn't matter.  Note: there might be a way to redirect the user to the Remedy URL without displaying it in the browser address bar.  Maybe someone else can offer a solution to this part.
 
Variation: You could encrypt the clear text password in the User form with an algorithm and password that only you know.  This would help ensure that no-one else would be able to figure out what someone's password was if the happen to view the User form (ie. when you step away from your computer).
 
Variation: Update the existing login.jsp web page to retrieve the user's password directly.  Then no redirection would be needed. 
 
HTH
 
 
Stephen
 


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nunna, Prasad
Sent: Wednesday, August 23, 2006 2:04 PM
To: [email protected]
Subject: Single Sign on

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Hi ,
   We would like to implement single sign on with remedy midtier. When windows users click the  login page( mid tier), I will detect who(NT id) is connected on that PC. But I need to authenticate against remedy server. IS there any way I can get the password and authenticate or is there any procedure that I can skip the remedy authentication?
 
   Please give me details if you know any info on this topic. I appreciate your suggestions.
 
Thanks,
Prasad
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