**
I have done this to myself before on a new system where Demo still had a blank password - had to stop the service and edit the \CONF\ar.cfg file removing all AREA-LDAP- entries, or as Joe says, simply change the Crossref-Blank-Password: from "T" to "F" then restart the service.
 

Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/

 


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Thursday, August 24, 2006 9:17 AM
To: [email protected]
Subject: Re: LDAP Config

**
Can't login to the Admin tool.
Trying to create the arcache -user TEMP 
 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Thu, 24 Aug 2006 10:08 AM
Subject: Re: LDAP Config

**
Uncheck the cross reference blank password.. This would not use the AD plugin when a user logs into remedy
 
Joe.


----- Original Message ----
From: Kathy Morris <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, August 24, 2006 10:01:48 AM
Subject: LDAP Config

**
Configured LDAP Configurations and now none of the users can log into remedy.
 
Does anyone know how I can back-peddle and fix this.
 
Management refuses to build development so this is on production.

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