From: "Nall, Roger" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, August 24, 2006 10:56:04 AM
Subject: Re: User Tool Margin
**
It appears that the form name value that is displayed in the object list is the Plural Alias name not the Singular Alias name. The value that is displayed in the margin is the Singular Alias name. By the way I want to thank you and John for your response but this really did not solve my dilemma. My ultimate goal was to just have a field value that would display when a window is minimized. Unfortunately no matter how I changed the margin the value in minimized window reverts to the form name/singular alias.
Thanks,
Roger A. Nall
OSSNMS Sr. Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6723
FAX: 973-267-6628
sf49fanv AIM IM
RogerNall Yahoo IM
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Thursday, August 24, 2006 10:05 AM
To: [email protected]
Subject: Re: User Tool Margin
John,
Yes I have noticed that same behavior for first time logins with Aliases too.. But I think they have changed that with version 6.3. I haven't really specifically tried to see but do remember seeing the alias name directly in the object list the first time I logged into the user client after creating a new form with an alias to it...
If this is true (which I haven't verified after I thought I did notice it) it would take off a lot of confusion especially with first time users who would just require to remember the alias..
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Thursday, August 24, 2006 9:15 AM
To: [email protected]
Subject: Re: User Tool Margin
**
You're welcome...
Joe
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Thursday, August 24, 2006 8:54 AM
To: [email protected]
Subject: Re: User Tool Margin
**
Roger,
Under Form View Properties, go to Aliases and Labels and change the Request Identifier.. off course the form name can be changed to whatever you want to alias it to..
Cheers
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
----- Original Message ----
From: "Nall, Roger" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, August 24, 2006 8:44:02 AM
Subject: User Tool Margin
**
Good Morning Everyone,
ARS 6.3 patch 16
WIN2k
SQL2k
No Mid-Tier
I am wondering if anyone knows of a way to change the data that displays in the top margin of a window. Instead of the Form Name and Request ID I would like to have data from another field.
Thanks in advance.
Roger A. Nall
OSSNMS Sr. Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6723
FAX: 973-267-6628
sf49fanv AIM IM
RogerNall Yahoo IM
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