[Rick Cook]

**

I agree with James, but in addition, if you're using Centralized preferences, I think you could plug a server alias name in the client settings that pointed to only the new server.  Regardless, you'll also have to clear out the Recently accessed forms, etc that reference the old server name, unless you want to field 100 calls from users who don't know why they can't access the application.  If you're not using CP, you will probably have to clear out some local ar.ini file settings that point to forms on the old server.

 

Rick

 

On 8/25/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED]> wrote:

**

Chris:
 
If the user logs in with a Float license for both logins, two tokens will be consumed instead of one.
 
Because of this, I would suggest migrating over the user base and consolidating it too at or about the same time.
 
James McKenzie
L-3 GSI

________________________________

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chris Cook
Sent: Friday, August 25, 2006 11:09 AM
To: arslist@ARSLIST.ORG
Subject:

**
Hi List -

I'm consolidating 2 ARS servers to 1.

Server 1 - ARS 5.1.2 + Custom applications
Server 2 - ARS 6.0 + ITSM applications.

'Server 1' apps will be migrated to 'Server 2' and 'Server 1' decommissioned.

Due to hundreds of Crystal reports that run against 'Server 1', The DNS 'Server 1' will point to 'Server 2' after the migration which allows the reports to still run without modification.

Users log into both servers through the application shortcut. Anyone know of user tool or licensing issues I could encounter having two servers specified in the user tool account , that ultimately log the user into the same server?

Thanks!

Christopher Cook

__20060125_______________________This posting was submitted with HTML in it___

__20060125_______________________This posting was submitted with HTML in it___