Hi Folks, It's great to see the positive response to the concept of this meeting. For those that cannot make it to BMC UserWorld, I will post the results of the meeting to the ARSList and schedule a follow-up meeting after UserWorld if necessary to further discuss the ideas and topics brought up this Thursday.
Thanks! -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Monday, August 28, 2006 8:05 AM To: [email protected] Subject: Re: Request for Enhancement (RFE) community discussion at BMC Use rWorld - open invitation ** Carey: Having participated in a WebEx with multiple users, it is very good (and it uses a phone conference bridge.) James McKenzie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Monday, August 28, 2006 7:47 AM To: [email protected] Subject: Re: Request for Enhancement (RFE) community discussion at BMC Use rWorld - open invitation Axton, Some of us at BUG 2006 will be watching ARSList too.I would suggest that you post your suggestions and hope that someone will try to take them to the mtg. ( And you know other BMC people watch ARSList too....) I know it is not the same as being in the mtg, but it might be conversation starters or even completely new ideas that no one else has thought of that get posted too. BTW: I doubt that a Web Ex would be as helpful as a phone conference bridge. (But that is just my opinion.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 8/28/06, Axton <[EMAIL PROTECTED]> wrote: > Yep, I definitely have lots of opinions on the current process and > suggestions to improve the process. Too bad I can't be involved in > the discussion. > > Axton Grams > > On 8/28/06, McKenzie, James J C-E LCMC HQISEC/L3 > <[EMAIL PROTECTED]> wrote: > > ** > > > > > > +1 > > > > Those of us that cannot attend due to the current lockdown of > > Federal monies would like to add our input to the current RFE > > process and learn more about it. > > > > James McKenzie > > L-3 GSI > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Axton Grams > > Sent: Friday, August 25, 2006 11:38 PM > > To: [email protected] > > Subject: Re: Request for Enhancement (RFE) community discussion at > > BMC UserWorld - open invitation > > > > > > > > > > No offense Dave, but it seems like this should be made available to > > all paying customers, regardless of their ability to attend BUW. > > > > Axton Grams > > > > Easter, David wrote: > > > Hello, ARSListers; > > > > > > How would you like to have a greater influence on new features > > > and functionality in AR System and ITSM applications? > > > > > > My name is David J. Easter and I'm a Product Manager with BMC Remedy. > > > I am hosting a Thursday lunch discussion at BMC UserWorld of the > > > current Request For Enhancement (RFE) process for BMC Remedy > > > enhancement requests. My goal for the meeting is to: > > > > > > - Educate attendees on the current RFE process > > > - This includes both how customers see the process and a glimpse > > > into the internal processing > > > - Give some tips when submitting an RFE that will increase the > > > chances of your enhancement being implemented > > > - Brainstorm ways the community could better define, prioritize > > > and manage the flow of RFEs into BMC Remedy > > > > > > The meeting will be on Thursday, 8/31. It will be in the Sutter > > > Room on the 6th floor of the hotel and will begin at 12:00pm. > > > Lunch will be provided (sandwich buffet). The room will hold 30 > > > people comfortably, so come early if you want to ensure you get a seat. > > > (Others will not be turned away - but it may be Standing Room > > > Only.) > > > > > > This meeting is a "grass roots" effort by me to encourage more > > > participation of the community in the general RFE process. > > > However, solid suggestions that come out of this meeting will be > > > folded into the official process if appropriate. > > > > > > Please come by if you have the time and desire. I look forward to > > > meeting you all! > > > > > > -David J. Easter > > > Sr. Product Manager, Service Management Business Unit BMC > > > Software, Inc. > > > > > > > > ____________________________________________________________________ > > __ > > > _________ UNSUBSCRIBE or access ARSlist Archives at > > > http://www.wwrug.org > > > > > > > ____________________________________________________________________ > > ___________ UNSUBSCRIBE or access ARSlist Archives at > > http://www.wwrug.org __20060125_______________________This posting > > was submitted with HTML in it___ > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
