Mohan,
I know of no new issues in v7 regarding running Remedy in a virtual environment - in fact, Remedy runs their pre-sales demos in a VM, so it's obviously a technology with which they have some experience and level of comfort. I would say that ITSM 7 is going to require more resources than ITSM 6 (maybe 15%), but my experience with ARS 7 says that it's pretty similar in that regard to ARS 6. Some things got more efficient, but they added some features, too, so it's pretty much a wash.
--
Rick Cook
Cook Enterprises
253-278-4112
On 8/28/06, Mohan Panchangmath <[EMAIL PROTECTED]> wrote:
Hi ,
We are planning to upgrade our current VMware test
server from ARS 6.3 to ARS 7.0 and ITSM 6.0 .
Has anybody done a similar upgrade in a VMWare
environment and are there any issues reported ?
I saw the latest KB (Remedy Support ) on VMware
support prior to ARS 7.0 & ITSM 7.0 release and it
says that such an environment will be partially
supported by BMC.
I am keen in knowing any first hand issues/information
on such an upgrade
Thanks,
Mohan
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