This question comes up from time to time, so I thought I'd offer a possible
work-around.
Here's a WScript JScript script that might help. Or at least it might get you
thinking in other directions. (OLE, anyone?)
To run it, just use the Windows cscript program, like this:
cscript /nologo OpenUser.js /user:Demo /password:spoon /server:localhost
---------------------------------
// OpenUser.js
//
// Opens Remedy User w/o a splash.
// Decalare variables
var app, sess, form;
var userName, password, serverName;
var VISIBLE = 1, INVISIBLE = 2;
var AR_SUBMIT = 1, AR_QUERY = 2;
var AR_DISPLAY = 3, AR_MODIFY = 4;
args = WScript.Arguments;
userName = args.Named.Item("user");
password = args.Named.Item("password");
serverName = args.Named.Item("server");
if ((userName == null) || (password == null) || (serverName == null))
{
WScript.Echo("Usage:");
WScript.Echo(" cscript /nologo OpenUser /user:useName " +
"/password:password /server:serverName");
WScript.Quit(1);
}
var formName = "Home Page";
// Instantiate the Remedy application object
app = new ActiveXObject("Remedy.User");
// Login
sess = app.Login(userName, password, VISIBLE);
// Open the Home Page form
form = app.OpenForm(sess, serverName, formName, AR_QUERY, true);
------------------------------------
What strikes me is how *fast* the User tool fires up when you come at it via
OLE. It just pops!
Tim [EMAIL PROTECTED]
v: 937-878-9045
f: 937-878-9055
m: 937-369-7012
http://www.widowfield.com
----- Original Message ----
From: "Heider, Stephen" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, August 30, 2006 4:46:29 PM
Subject: [ARSLIST] Get Rid of the Splash Screen on User Tool
ARS 6.3, 7.0
Is there a command line switch or setting that will stop the BMC splash
screen from appearing when you start the Remedy User Tool? I searched
the online help and I didn't see it in the Tools -> Options dialog.
I used to think that the splash screen was only displayed because the
User Tool was initializing. After testing the v-Go SSO product (nice) I
now know that is not the case.
When I configure v-Go to automatically log me in to the User Tool my
login name and password are entered and submitted, and I am
authenticated and completely logged in *while the splash screen is still
displayed*. The splash screen now seems to be simply advertisement.
With every application I use the first thing I do is turn off the splash
screen if possible. It slows me down... I am interested in using the
product, not looking at their advertisement. I log into the User Tool
to multiple servers about 25 times a day.
If BMC has prevented users from disabling the splash screen could
someone at BUG asked about this?
Thanks.
Stephen
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