Mike,

If you create a form to hold the "variable" submitter name, build workflow
to create an entry in it which meets your requirements. i.e if thet are all
in a certain group add a filter to SHR:People that checks if the user doing
the submit is in that group and if they are push an entry to the new form.
Set the push so it creates only one record.

Then add a display only selection field to the SHR:People called Delete
Entry with a single value of Yes.

Build a inner join form between the SHR:People and the new form joining on
the submitter field.

Then build an escalation to run overnight on the join form with no
qualification so that it finds all the records and do a set fields on the
Delete Entry field.

Finally build a filter on the SHR:People form to do the application  delete
when this field is set to Yes.

If you are deleting people who may have entries in the user form you will
need to extend the delete across to this form by again touching a similar
delete record field causing another application delete on that form.

Same goes for the SHR:Assignment form.

I hope this helps

Brian Bishop
+44(0)7973 746832

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michael LoSapio
Sent: 31 August 2006 20:40
To: [email protected]
Subject: Bulk remove users part II

All, 

So, I read what a bunch of you had posted and spoke with Remedy Support. The
"BEST" thing I could come up with was an escalation to run on the SHR:People
with the 
Run If qualification being something like 'Submitter'="Mike" then run
process Application-Delete-Entry "SHR:People" "Request ID"

So, I was basically told me there was NO way to script the removal process
to run nightly without ANY actual manual intervention. ie: we would need to
change the RUN IF qualification manually in order to remove entries in the
form. 

Is this in fact correct?... there is no way to run a nightly process which
traverses through an imported list of "Submitters" and removes them all from
the system?? Is there a way to create a variable in the escalation's RUN IF
string... or can I execute it off a command line. 


I was pretty shocked to hear this too, being new to the AR system and
reading all the documentation about how it is supposed to adapt to YOUR
business needs and not adapt your business needs to the system. 



Any input would be greatly appreciated. 

-Mike

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