Rick:
I'm glad we decided to not pick up this product to assist in our documentation efforts.
James McKenzie
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick cook
Sent: Friday, September 01, 2006 9:58 AM
To: [email protected]
Subject: Re: BMCWorld happenings
**
I was on patch 1 - didn't help. Glad it helped you. I even tried a patch 2 .dll that support sent me. It made Sync Search DB work but still no RDP. I don't have that box anymore, so I guess it's a moot point.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Olds, Kimberly M
Sent: Friday, September 01, 2006 8:03 AM
To: [email protected]
Subject: Re: BMCWorld happenings
**
Rick - I had the same problem - but someone from support was able to help me get it to work. Here is what support had me do.
Un-install RDB
Install Patch 1 of the AR 7 Admin tool
Install RDB
And that worked for me.
Kim Olds
Sr. User Support Specialist - Help Desk
Anne Arundel County Public Schools
Phone 410-222-5254
Fax 410-222-5611
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick cook
Sent: Friday, September 01, 2006 10:21 AM
To: [email protected]
Subject: Re: BMCWorld happenings
In v7, I have not been able to get RDP to work at all. I have contacted support - it's an open issue.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [EMAIL PROTECTED]
Sent: Friday, September 01, 2006 7:16 AM
To: [email protected]
Subject: Re: BMCWorld happenings
**
Yes, this was a mistake, Mars wes a great product, I used it several days a week during development, and it saved hours of time finding wf, unused menues, good for documentation and a lot more. And a great support. I've not been able to even start RDP ...L ars
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]]On Behalf Of Rick cook
Sent: Friday, September 01, 2006 4:10 PM
To: [email protected]
Subject: Re: BMCWorld happenings
**
I totally agree with you, but have heard nothing about enhancements to the RDP.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matt Reinfeldt
Sent: Thursday, August 31, 2006 11:33 PM
To: [email protected]
Subject: Re: BMCWorld happenings
**
Rick,
Has there been any mention of reviving MasterARSuite? Or, at the very least, trashing RDP and replacing it with something that really works? J
Sorry to be biased, but I feel the RDP replacing MasterARSuite was a bad ploy. It just doesn't compare.
Thanks!
Matt
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