Yea, doing the conversations manually will tell you where the problem
is, and the docs/google for whatever MTA is in use should tell you how
to fix it.

Axton

McKenzie, James J C-E LCMC HQISEC/L3 wrote:
> **
> 
> Axton:
> 
> You just about hit the nail on the head.  However, I've seen mail
> servers (MTA) that are setup to allow local delivery only where this
> error (SMTP 550) happens. The fix is to reconfigure the MTA to allow
> delivery to a limited set of addresses only.
> 
> Also, thanks for the wiki page for MTA conversations.  It's filed away.
> 
> James McKenzie
> L-3 GSI
>  
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Axton Grams
> Sent: Friday, September 01, 2006 12:12 PM
> To: [email protected]
> Subject: Re: Error sending email
> 
> What MTA are you using (e.g., sendmail) and what is the from address
> configured in the AR System Email Mailbox Configuration form?
> 
> Try to do a telnet session to your MTA using smtp (port 25) and see if
> you can send the message.  See
> http://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol for
> instructions on having a conversation with your smtp server.
> 
> If you still receive the smtp 550 it's because relaying to address x
> (probably outside domains, most common configuration) is not allowed by
> your MTA.
> 
> Axton Grams
> 
> Rafael Bertolini wrote:
>> Hi all!!!
>>
>> I've created a SLA that sends an email after sometime a incident is
>> created. It also sends an alert. The SLA is working, since I've got
>> the alert, but no email was sent. In the AR System Email Error Logs,
>> I've got this message
>>
>> Invalid Addresses;
>>  nested exception is:
>>    class javax.mail.SendFailedException: 550 5.7.1
>> <[EMAIL PROTECTED]>... Relaying denied
>>
>> javax.mail.SendFailedException: Invalid Addresses;  nested exception
>> is:
>>    class javax.mail.SendFailedException: 550 5.7.1
>> <[EMAIL PROTECTED]>... Relaying denied
>>
>>    at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848)
>>    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323)
>>    at
>>
> com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
>>    at
>> com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule
>> .java:1468)
>>
>>    at
>> com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360)
>>    at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>>    at java.lang.Thread.run(Thread.java:534)
>>
>> It says invalid addresses, but the email [EMAIL PROTECTED]
>> is correct (mine).
>>
>> What else could be?
>>
>> ARS 6.3
>> Solaris 8
>>
>> TIA,
>> Rafael Bertolini
>>
> 
> __20060125_______________________This posting was submitted with HTML in
> it___

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