Yea, doing the conversations manually will tell you where the problem is, and the docs/google for whatever MTA is in use should tell you how to fix it.
Axton McKenzie, James J C-E LCMC HQISEC/L3 wrote: > ** > > Axton: > > You just about hit the nail on the head. However, I've seen mail > servers (MTA) that are setup to allow local delivery only where this > error (SMTP 550) happens. The fix is to reconfigure the MTA to allow > delivery to a limited set of addresses only. > > Also, thanks for the wiki page for MTA conversations. It's filed away. > > James McKenzie > L-3 GSI > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton Grams > Sent: Friday, September 01, 2006 12:12 PM > To: [email protected] > Subject: Re: Error sending email > > What MTA are you using (e.g., sendmail) and what is the from address > configured in the AR System Email Mailbox Configuration form? > > Try to do a telnet session to your MTA using smtp (port 25) and see if > you can send the message. See > http://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol for > instructions on having a conversation with your smtp server. > > If you still receive the smtp 550 it's because relaying to address x > (probably outside domains, most common configuration) is not allowed by > your MTA. > > Axton Grams > > Rafael Bertolini wrote: >> Hi all!!! >> >> I've created a SLA that sends an email after sometime a incident is >> created. It also sends an alert. The SLA is working, since I've got >> the alert, but no email was sent. In the AR System Email Error Logs, >> I've got this message >> >> Invalid Addresses; >> nested exception is: >> class javax.mail.SendFailedException: 550 5.7.1 >> <[EMAIL PROTECTED]>... Relaying denied >> >> javax.mail.SendFailedException: Invalid Addresses; nested exception >> is: >> class javax.mail.SendFailedException: 550 5.7.1 >> <[EMAIL PROTECTED]>... Relaying denied >> >> at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848) >> at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323) >> at >> > com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74) >> at >> com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule >> .java:1468) >> >> at >> com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360) >> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) >> at java.lang.Thread.run(Thread.java:534) >> >> It says invalid addresses, but the email [EMAIL PROTECTED] >> is correct (mine). >> >> What else could be? >> >> ARS 6.3 >> Solaris 8 >> >> TIA, >> Rafael Bertolini >> > > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

