**
Thanks for the additional details.
Did not realize that these two set of passwords have to match.
Cheers,
--
Shyam
 
*******************
Reggie H wrote:
It was a no-brainer.  For whatever reason, I believed the password for Mid
Tier's 'Remedy Configuration Tool' was connected to the password setting
inside the 'Remedy Admin Tool' that's locted under 'File' --> 'Server
Information...' --> 'Connection Settings' Tab.  Inside Mid Tier's Remedy
Configuration Tool under 'AR Server Settings', the 'Admin Password' there is
related to the 'Mid Tier Administration Password' setting in the Remedy
Admin Tool.  Edit the server and make sure the passwords match.


Shyam Attavar wrote:
>
> Reggie,
> Would you mind posting what you found out?
> I am in the process of setting up our flashboards and would like to know
> what the issue/solution is, just in case I run into such a scenario.
> Thanks in advance,
> --
> Shyam
>
> *************
> Reggie H wrote:
>> I figured out what the problem was.  Later peeps...
>>
>>
>>
>> Reggie H wrote:
>> >
>> > Environment:
>> >
>> > MS Server 2003
>> > SQL 2000 SP3a
>> > ARS 6.3 on two server (server 'a' is licensed, server 'c' is eval copy)
>> > Mid Tier installed on server 'b' (not licensed... yet)
>> > Flashboards installed on server 'b' (not licensed... yet)
>> >
>> > Question: I receive an error [ARERR 329: Invalid passord or
>> authentication
>> > string for an existing user].  What could be causing this error.  I'm
>> > logged in with a user with admin rights.  What else could be the
>> problem.
>> >
>

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