Hi,
I want to set a field in a form based on a condition. And I want to do this every time the Remedy service is restarted ( and only when it is restarted).
(Setting a field on the form should trigger the filters on Modify of that form.) How should I do this ?
( ARS 5.1.2 Patch 1389, customized ITSM 5.5, SQL Server 2000, Windows 2000, 2 instances of Remedy in an active-passive cluster and
2 instances of SQL Server 2000 in an active-passive cluster )
Thanks
Radhika
Direct : +44 20718 20262
Extn : 20262
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