According to the C-API-Ref-700.pdf, page 452 and
C-APIGuide-630.pdf, page 440,
the the 'query on group.zip' sample application located
here ftp://ftp.remedy.com/pub/ole/ should
work. I wonder if this might not
work with Windows XP Pro SP2.
When I attempt to login using the sample app I receive the
following error.
Run-time error '-2147467259
(800004005)':
You could not be logged
in.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Tuesday, September 05, 2006 12:07 PM
To: [email protected]
Subject: Re: FW: Login to UserTool with COM, .Net
Is there some utility that allows you to see what data is
being passed back/forth to AR User as the COM object is attempting to login to
AR User?
Dim ARSApp As New ARUSER.COMAppObj
ARSApp.Login("Demo", "secret", 1) ' What
happens behind the scene when this line of code runs?
Stephen
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso
Sent: Tuesday, September 05, 2006 10:59 AM
To: [email protected]
Subject: Re: FW: Login to UserTool with COM, .Net
I also read thru the C API 6. doc from Remedy which talks about automation using the TLB file and it doesn't mention using .NET.
Maybe it is not supported?
Not sure if that helps.
On 9/5/06, Heider,
Stephen <[EMAIL PROTECTED] >
wrote:
I usually do not re-post but I know that many were at BUG last week...
I have an idea for an application and if I can get the login to work in
.Net I think I will be able to create it.
Thanks in advance.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Heider, Stephen
Sent: Thursday, August 31, 2006 9:12 AM
To: [email protected]
Subject: Login to UserTool with COM, .Net
Remedy User Tool 6.3, 7.0.
I am trying to login to the Remedy User Tool via .Net. I created a new
VB.Net console app. Both code snippets below result in the same error:
"You could not be logged in.", with error number -2147467259.
Option 1:
Dim ARSApp As Object = CreateObject("Remedy.User")
ARSApp.Login("Demo", "secret", 1)
Option 2:
' Add a reference to aruser.tlb (tried 6.3 and 7.0)
Dim ARSApp As New ARUSER.COMAppObj ARSApp.Login("Demo", "secret", 1)
I also tried setting the 3rd parameter to 0, false and true - same
result. I have tried different logins and also the Login3 method that
accepts the authentication parameter. It doesn't seem to matter what
values I use for username and password (even if they are not actual
users).
I have searched the List, Matt Reinfeldt's site, Google, ARS .Net API
Help, Community Downloads, and Community Message Board. The Community
Message Board had a similar posting from Nov 2005 entitled "AR User
Automation API Login Failure". Appajee posted a response that
Preference Servers were not supported. Does anyone know if this is true
for the new User Tool 7.0?
We user preference servers here, yet I can still login manually to the
User Tool without entering a preference server - shouldn't the
Remedy.User object also work?
Thanks.
Stephen
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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
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