I believe AL32UTF-8 is a superset of UTF-8 not a subset.

Here is some info from the Oracle Content Services Administrator's Guide
for 10g (10.1.2)

--------------------------
If your Oracle Content Services instance will contain multilingual
documents, AL32UTF-8 is the recommended database character set.
AL32UTF-8 supports characters defined in the Unicode standard. The
Unicode standard solves the problem of many different languages in the
same application or database. Unicode is a single, global character set
which contains all major living scripts and conforms to international
standards. Unicode provides a unique code value for every character,
regardless of the platform, program, or language. AL32UTF-8 is the 8-bit
encoding of Unicode. It is a variable-width encoding and a strict
superset of ASCII. One Unicode character can be 1 byte, 2 bytes, 3
bytes, or 4 bytes in AL32UTF-8 encoding. Characters from the European
scripts are represented in either 1 or 2 bytes. Characters from most
Asian scripts are represented in 3 bytes. Supplementary characters are
represented in 4 bytes. By using a Unicode-based file system, document
content and metadata of different languages can be shared by users with
different language preferences in one system.
--------------------------

Fred 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Zhang
Sent: Wednesday, September 06, 2006 10:36 AM
To: [email protected]
Subject: ARS 7 install issues with Oracle 10gR2 on Solaris 9

Hello, All!

I am installing ARS 7.0 on a Solaris 9 box with Oracle 10gR2.  I am
having a couple of issues:

1. If we don't get ARSystem table space created prior to the
installation, we get the following error:

"An unknown Oracle error has been detected.
Please resolve this error and re-try the installation.
Refer to /tmp/arDBErrorLog for the Oracle error information."

I checked /tmp/arDBErrorLog, it only has a time stamp, no other error
details.

After the DBA created ARSystem table space, we were able to move on with
the installation.  Remedy Tech Support recommends not to create ARSystem
prior to installation.  If you have done ARS 7 installation with Oracle
10gR2, did you have to create ARSystem table space prior to
installation?  
If you didn't create ARSystem table first, what's the default table
space for ARAdmin?


2. We got the following after we chose to use UNICODE:

"Selecting UNICODE to create or overwrite an existing Oracle tablespace
REQUIRES that the database already be configured to support the
AL32UTF-8 UNICODE character set.

If you are upgrading an existing database to use UNICODE, the database
must already be configured to support the UNICODE character set.

Do you want to use the UNICODE character set?  [n] y

*** Your current locale (C) is not Unicode and you are asking for
*** a Unicode install.  Please adjust your LANG and LC_ALL variables.

*** You can either change your UNICODE option or abort the
*** installation to adjust your LANG and LC_ALL variables.
Do you want to abort the installation? [n]"

I couldn't move on with the installation because it keeps asking the
same question as above if I choose not to abort the installation.  I had
to abort installation.

I discussed this with my DBA and he sent me the database creation SQL
statement as following:

CREATE DATABASE "rmdytst1"
MAXINSTANCES 8
MAXLOGHISTORY 1
MAXLOGFILES 16
MAXLOGMEMBERS 3
MAXDATAFILES 100
DATAFILE '/data/oradata/rmdytst1/db01/system_01.dbf' SIZE 800M REUSE
EXTENT MANAGEMENT LOCAL SYSAUX DATAFILE
'/data/oradata/rmdytst1/db01/sysaux_01.dbf' SIZE 500M REUSE SMALLFILE
DEFAULT TEMPORARY TABLESPACE TEMP TEMPFILE
'/data/oradata/rmdytst1/db01/temp_01.dbf' SIZE 400M REUSE SMALLFILE UNDO
TABLESPACE "UNDOTBS1" 
DATAFILE '/data/oradata/rmdytst1/db01/undotbs_01.dbf' SIZE 400M REUSE
CHARACTER SET US7ASCII NATIONAL CHARACTER SET UTF8

Is character set specified in the SQL statement correct for UNICODE?  If
not, what's the right SQL statement?  My DBA thinks that AL32UTF-8 is a
subset of UTF8, but should he change it to AL32UTF-8 during the initial
database creation?


Thanks in advance for your help.

Eric Zhang
Entergy Services, Inc.
501-377-5815

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