Title: RE: ARS 7 install issues with Oracle 10gR2 on Solaris 9
**

Axton:

This is baaaadddd code here:

>>ARS_VER=select dbVersion from control

This should be a number not a select statement for SQL.

I'm wondering why it did not work.

James McKenzie
 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton
Sent: Wednesday, September 06, 2006 1:23 PM
To: [email protected]
Subject: Re: ARS 7 install issues with Oracle 10gR2 on Solaris 9

Also, if the installer exits at this point, then it didn't complete successfully.

#################################################
Installing Flash Objects: Mon Jul 24 21:05:36 EDT 2006

./ar_install: test: unknown operator dbVersion #################################################


The installer dies at this point:

In the stage 6 of the install script:

 12299          # Import required and selected plugins
 12300          ImportPlugins
>>> 12301          ImportFlash

Now in the importFlash function:

 3279  ##############################################################
 3280  # ImportFlash - Upgrade and import FlashObject Forms
 3281  #
 3282  ##############################################################
 3283  ImportFlash()
 3284  {
 3285      lecho "Installing Flash Objects: `date` "
 3286      lecho
 3287      SAMPLE_FORMS="$INSTALL_DIR/samples/en"
 3288      $CD $SAMPLE_FORMS
 3289
>>>  3290      if [ ${DB_UPGRADE} -eq 1 -a ${ARS_VER} -lt 21 ]; then
 3291          LoadSchemaWithRIK FlashForms "${IMPORT_MODE}"
"${UPGRD_USER}" "${UPGRD_PASS}"
 3292          if [ $? -ne 0 ]; then
 3293              lecho "FlashForms  failed to import."
 3294              lecho "Problems encountered while importing the
form FlashForms.def"
 3295              lecho "Please refer to the log in
$INSTALL_DIR/Logs/ for further details."
 3296          else
 3297              note "FlashForms successfully installed."
 3298          fi
 3299      fi

From the output, I can tell that the first line of this function ran.

In the ArEnvHistory file, these are the values of the vars used in the if statement:

DB_UPGRADE=0
ARS_VER=select dbVersion from control

Obviously the if statement can't handle the sql statement.



Below is a 'sloppy' hack to get new installs (only) to complete successfully.

[EMAIL PROTECTED]:/var/log/remedy/media/ars70p1/ars70p001/arsystem> diff -u ar_install.bak ar_install
--- ar_install.bak      Mon Jul 24 10:41:19 2006
+++ ar_install  Mon Jul 24 21:36:28 2006
@@ -11780,6 +11785,7 @@
 ############################################
 # Stage 6 : Set up sample forms and Demo  ############################################
+ARS_VER=0; export ARS_VER
 STAGE=6
 LogOnly "Stage 6: `date`"
 if [ $FRESH_INSTALL -eq 1 ]; then

Axton Grams

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