I know a couple of BMC employees, and none of them have expressed any concern of their jobs being in danger, so I don't know that what you are saying is accurate.
Additionally, I know that BMC does have offices in Pune comprised of BMC employees, so it would not be outsourcing, but rather a form of offshoring. There is a big difference, because outsourcing could even mean turning over support to a U.S.-based firm, for example. Offshoring can be combined with outsourcing but they are not necessarily the same. As far as my opinion goes, I also would prefer to see those jobs based out of the U.S., but this is the way of globalization and the way the rest of the industry has gone or is going. All we can do is stay agile and make sure that we take care of ourselves while business changes. If you are truly outraged and believe that everyone else will be outraged as well, why not start a company that can become a Remedy partner who specializes in supporting ARS? That way your employees will have to deal with overseas support while your clients can deal with you in the U.S. Shawn Pierson The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
