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Hi Rod, I’m not sure how Outlook COM Add-Ins
would handle multiple mailbox connections, or if that is even possible. I
would have to do some research into the COM Add-In API to see.
Unfortunately, I won’t have time to look into that any time
soon. Right now it is based on the Exchange mailbox of the currently
authenticated user. For now I’d suggest having each user
install it, and help them configure their remedy data sources. It will
run automatically behind the scenes and synchronize whenever they have Outlook
open, and they won’t even have to be aware of it. See my other recent post about an updated
version (1.1) that supports multiple mappings. (It supports multiple
Remedy data sources mapped to the current user’s Exchange mailbox,
synchronizing calendar and tasks to that mailbox). Dan From: Action Request
System discussion list(ARSList) [mailto: Hi Dan, But can I not run one
instance of Outlook and connect it to several user’s mailboxes? If the
program could support this feature it would be a significant enhancement. Just
because it is built as a client side add in doesn’t mean it can’t
be run on a server and used to sync lots of users simultaneously. We are
talking of around 30 users at the moment. Have you considered this application? I look forward to getting
my hands on the multi–source version. I like the fact that this solution
is Remedy specific and can connect directly to Remedy and handle dates properly
etc. Rod |
