Re: Table Qualification Errors

Fri, 08 Sep 2006 12:28:05 -0700

Title: RE: Table Qualification Errors
**

Yes, I’m sorry.  I should have told you that.  I added the Assigned Group and Assigned To fields to the form.  Then I added them to the following workflow so that they would be populated:

 

Filter:

SHRH:SHR-MailOutSurvey

 

Active Links:

SHRH:SHR-OpenSubmitSurveyWind2

SHRSU:SUR-SaveSurvey_Mgmt

SHRSU:SUR-SaveSurvey_Req

SHRSU:SUR-SaveSurvey_Web

SHRSU:SUR-FillInSurvey

 

Thanks,

Lisa

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Friday, September 08, 2006 2:07 PM
To: [email protected]
Subject: Re: Table Qualification Errors

 

Estrella:
 
I cannot find either of the two fields referenced in my 'stock' installation of ITSM 6.0.  Were these fields added after the installation to make this query possible?

 
James McKenzie
L-3 GSI
 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Estrella, Lisa
Sent: Friday, September 08, 2006 11:47 AM
To: [email protected]
Subject: Re: Table Qualification Errors

 

**

Great!  Thanks James...

 

 

Lisa

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3

Sent: Friday, September 08, 2006 1:46 PM
To: [email protected]
Subject: Re: Table Qualification Errors

 

Lisa:

 

I think I have enough information to try and reproduce this on my dev. server.

 

James Mckenzie

L-3 GSI

 

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Estrella, Lisa
Sent: Friday, September 08, 2006 11:43 AM
To: [email protected]
Subject: Re: Table Qualification Errors

**

I hope I understood your question correct...the table is on the Remedy Management form (Management Console).  Then the table is pulling data from the SHR:Survey form...

 

Thanks,

Lisa

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3

Sent: Friday, September 08, 2006 1:40 PM
To: [email protected]
Subject: Re: Table Qualification Errors

 

Lisa:
 
This is interesting.  What form are you calling for the Table data from?
 
James McKenzie
L-3 GSI
 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Estrella, Lisa
Sent: Friday, September 08, 2006 11:25 AM
To: [email protected]
Subject: Re: Table Qualification Errors

 

**

Thanks James.  But the weird thing is, out of the box, the table qualification was '7' = "Responded".  Before I messed with it, the managers were seeing all surveys that had been responded to, even if it wasn't their survey to look at.  So that is why I wanted to make the qualification more restrictive...but now it seems as though I've messed something up.

 

Thanks,

Lisa

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