Lisa,

This is really strange.

Can you send a def file of the SHR:Survey form please.
It may help us to spot something. Also if you can
create a display only form with the same table as what
you have on the console for viewing surveys it would
help.

Saby

--- "Estrella, Lisa" <[EMAIL PROTECTED]> wrote:

> Hi Saby,
> 
> I removed all the permissions from SHR:Survey field
> 1 except for public,
> then I cleared my cache and tried everything again. 
> It still is looking
> for field ID 4...
> 
> Frustrating... 
> 
> 
> Thanks,
> Lisa
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Sabyson
> Fernandes
> Sent: Friday, September 08, 2006 3:31 PM
> To: [email protected]
> Subject: Re: Table Qualification Errors
> 
> Lisa,
> 
> Sure you have done this, but just wanted to be sure
> that the public permissions are set on the
> SHR:Survey
> form. If this is the case, can you try clearing out
> the cache files on your desktop and see if that
> helps.
> When clearing out the cache files make sure you
> close
> all instances of the user tool. 
> 
> If you have public view permissions on the request
> id
> field, then the server ignores any other permissions
> on the field. The Request ID is a system
> maintained/generated field, so nobody need have
> write
> permissions on this field.
> 
> Try clearing out the cache files, it maybe that the
> local cache was not updated when you made the
> changes
> to the form and tested these out.
> 
> Let me know how you get along.
> 
> Regards,
> Saby
> 
> 
> 
> --- "Estrella, Lisa" <[EMAIL PROTECTED]>
> wrote:
> 
> > Hi Saby,
> > 
> > I tried giving public change permissions and it
> > still queried the field
> > ID 4 (Assignee). I also tried taking the assignee
> > permission completely
> > out and left public in there.  It still queried
> > field ID 4....
> > 
> > Thanks,
> > Lisa
> > 
> > -----Original Message-----
> > From: Action Request System discussion
> list(ARSList)
> > [mailto:[EMAIL PROTECTED] On Behalf Of Sabyson
> > Fernandes
> > Sent: Friday, September 08, 2006 2:29 PM
> > To: [email protected]
> > Subject: Re: Table Qualification Errors
> > 
> > Lisa,
> > 
> > The T275.C4 is from the permission on the Request 
> > Id (field id 1) on the SHR:Survey form. From one
> of
> > your previous emails you said you have Assignee
> with
> > change permissions set on the request id. When you
> > set
> > the permission on the Request ID with Assignee and
> > not
> > public, the AR Server includes the 'Assigned To'
> > field
> > as part of the query. 
> > 
> > When you run the query as an Administrator user,
> > they
> > have rights to all requests so the AR Server does
> > not
> > add the Assigned To field to the query issued to
> the
> > database and you see all records in the form. 
> > 
> > If you reset the permissions to the request id
> field
> > to public on the SHR:Survey form and re-run the
> > query
> > you will see that the query issued for a non-admin
> > user is the same as for an admin user.
> > 
> > Hope this helps.
> > 
> > Kind regards,
> > Saby
> > 
> > 
> > --- "Estrella, Lisa" <[EMAIL PROTECTED]>
> > wrote:
> > 
> > > Hi,
> > > 
> > >  
> > > 
> > > I am trying to troubleshoot a problem I am
> having
> > > with a table
> > > qualification.  I want the table to list the
> > > customer satisfaction
> > > surveys that have been responded to.  I added
> this
> > > qualification to the
> > > table properties so that I could "filter" the
> > list:
> > > 
> > >  
> > > 
> > > ( '7' = "Responded") AND (($ USER $ =
> > > 'Assignee_Manager_Login') OR (($
> > > GROUPS $ LIKE (( "%"  + 'Assigned Group') +  "%"
> > > ))))
> > > 
> > >  
> > > 
> > > Here's the problem:  When I am logged in with
> > admin
> > > rights, the surveys
> > > are listed.  But, if I am logged in as a normal
> > user
> > > (management role)
> > > then the surveys won't show (I have made sure
> that
> > > there is at least one
> > > survey that should be showing based on the
> > criteria
> > > above).
> > > 
> > >  
> > > 
> > > When I ran the SQL log, I found that when I am
> > > logged in as admin then
> > > it is using the correct query:
> > > 
> > >  
> > > 
> > > */SELECT
> > >
> >
>
T275.C1,T275.C1,C230000007,C230000008,C536870920,C536870921,C6,C6,C23000
> > > 0007 FROM T275 WHERE ((T275.C7 = 1) AND
> > > ((N'Administrator Approval Admin
> > > APP-Administrator Problem Management Remedy
> > Support'
> > > LIKE ((N'%' +
> > > T275.C536870920) + N'%')) OR (T275.C536870922 =
> > > N'remdev')))
> > > 
> > >  
> > > 
> > > But, when I am logged in as the manager then it
> > adds
> > > an additional
> > > "field" to the query (T275.C4):
> > > 
> > >  
> > > 
> > > */SELECT
> > >
> >
>
T275.C1,C2,C4,T275.C1,C230000007,C230000008,C536870920,C536870921,C6,C6,
> > > C230000007 FROM T275 WHERE ((T275.C4 =
> > N'lestrell')
> > > AND ((T275.C7 = 1)
> > > AND ((N'Approval Admin APP-Support
> APP-Management
> > > Remedy Support
> > > Web/Intranet' LIKE ((N'%' + T275.C536870920) +
> > > N'%')) OR
> > > (T275.C536870922 = N'lestrell'))))
> > > 
> > >  
> > > 
> > > Has any one else ever experienced this?  Any
> > > help/advise would be
> 
=== message truncated ===


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