I'm liking what I see in the presentation, but it doesn't seem to reflect reality. For example:
RFE000000007360 - opened 10/10/03 11:19:09 AM - has no disposition RFE000000007389 - opened 10/17/03 7:16:32 AM - has no disposition RFE000000007997 - opened 4/2/04 11:49:28 AM - has no disposition RFE000000007997 - opened 4/2/04 11:49:28 AM - has no disposition RFE000000008349 - opened 6/28/04 9:47:52 AM - has no disposition RFE000000008411 - opened 7/14/04 11:28:12 AM - has no disposition RFE000000008412 - opened 7/14/04 11:29:57 AM - has no disposition RFE000000008434 - opened 7/20/04 1:23:36 PM - has no disposition RFE000000008447 - opened 7/22/04 6:25:14 AM - has no disposition They pretty much all go on in this way (with the exception of a handful). All RFE's entered the twilight zone, never to be heard from again. Just an observation. Axton Grams Easter, David wrote: > Hello, Folks; > > As promised, I have attached the a zip file with the following: > > 1. The original presentation in MS Word format (PPT was too big) shown > at BMC UserWorld during our discussion > 2. An RFE template in MS Word format that can be used to best ensure > that Product Management receives enough information to properly review > an RFE > 3. The meeting minutes / feedback in plain text format (to save space) > > Note that you will have to rename the file to have an extension of > ".zip". I changed the extension to ".txt" to better enable the file to > reach folks whose organization does not allow executables or zip files > to pass through the E-mail server. > > Thank you to all that participated in the discussion. It was great > meeting you all in person and your comments and input were highly > appreciated. > > For those that could not attend, please review the documents attached > to see if your questions and/or concerns were covered in the > presentation or meeting minutes. If not, feel free to respond to this > posting or E-mail me directly at: [EMAIL PROTECTED] If there is a > high enough need for it, I will organize a follow up meeting in virtual > space (most likely through WebEx and a phone conference call system). > > Thanks! > > -David J. Easter > Sr. Product Manager, Service Management Business Unit > BMC Software, Inc. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > > ------------------------------------------------------------------------ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
