The only other idea I can com up with is to have a couple (as needed) services that will pull the menu selections.
i.e. Say you have a character field with an attached search menu. You could have another web service that does the same search and returns the list of choices. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, September 12, 2006 8:17 AM To: [email protected] Subject: Re: looking for help on Search type menu values for web service Herb, I think you have several options. But they all depends on what the customer is willing to do. 1) If they are willing to expose a Web Service (HTTP(s)/XML data connection) to the ARS Mid-Tier server to the "outside" (in their DMZ) then I would also inquire if they are open to the idea of using the Remedy API across that same line too? (Only from their Web server that would have published the Web Service to the ARS server.) [ Note: I am not talking about exposing the Web Service beyond the network that they should control, but to the full extent of the network that they control. ( If we are talking about a B2B thing, then the suggestions I have would change, some.) If they are... then you have a few good options from inside their DMZ. * Remedy's C API or ARSPerl (a Perl wrapper around Remedy's C API) could be used to write "old school" CGI based programs for such purposes. * Remedy's Java API could be used to write "JSP/Servlet" programs for such purposes. * Klink might be an option too (http://www.kineticdata.com/products/klink/) not sure if it works with 5.1.2. (It should, but...) * I think I remember someone trying to develop a PHP wrapper around the C API's too? If not... then.... Assuming that your internal ARS server can scp/ftp to the external Web Server. Maybe setup an ARS server side script that gets the data for the menus and pushes a javascript/HTML file to the external webserver? (Static cached content for the users to use for the menus.) Then have the form(s) do a post that sends XML back to an "internal" Mid-Tier server Web Service. However there are many gaps in the network topology and goals list for me to speculate much more on what might be possible at this point. Good luck. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/11/06, Herb Partlow <[EMAIL PROTECTED]> wrote: > Thanks Matt > Yes. I am trying to expose a drop down menu in the web service. > The client does not want to place mid tier outside the firewall and > the folks that are going to access this form are the general public > outside of the company. > > Do you have another solution on how I could present a webpage that > would allow the general public to select data from a couple of menus > and then submit it directly to Remedy. I could use your input on this. > > Thanks > Herb ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
