In addition to what Mike White said...you may want to verify that the 'Email Subject Body' has public permissions on it
L. J. Head Software Engineer Remedy Approved Consultant -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Akens Sent: Tuesday, September 12, 2006 4:55 PM To: [email protected] Subject: Notify Action List, Running ITSM v7. Having some issues with notification emails being sent out without a body. Examing the filter log, the body is there all the way up to and including the Notify Action. (The notify action has Text = $Email Subject Body$). However, at some point between that action and when it reaches the 'AR System Email Messages' form the body dissappears and is sent out without a body. Trying to understand every action that happens after the Notify Action. Any thoughts on what may be happening here or furthur troubleshooting steps to take? Thanks, Chris ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
