Hi Richard:

6.3 patch 17 seems to be a stable version for us.  But our platform is
Solaris 9, Oracle 9.2.

Helen 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Baird
Sent: Wednesday, September 13, 2006 7:18 AM
To: [email protected]
Subject: Upgrade ARS 6.0.1 to 6.3 gotchas?

Hi Folks,

I'm beginning to plan an upgrade from ARS 6.0.1 to ARS 6.3 and wanted to
pick the rather large brains of all the folks here for "gotchas" I might
have missed.

I'm also curious which patch level of v6.3 everyone thinks is the most
stable, particularly in terms of memory leaks. Our current 6.0.1 server
occasionally fails on a (known to Remedy) Malloc error, which is one of
the reasons we're looking at upgrading, but also looking forward to
simplified mgmt of Mid-Tier before we start using it more.

I've used 6.3 lots in previous lives but haven't had to do this
particular upgrade path before.

We're using....

ARS 6.0.1 patch 1394
DSO
Migrator (version 6)
Mid-Tier (only a small amount of Mid-Tier activity at this time)
Flashboards API integrations All on a Windows Server platform

We don't run any of the OOTB applications, but do use a unicode DB,
hence going to 6.3 rather than 7.

Any thoughts or warnings appreciated either directly or via the list.

Thanks!!

Richard

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