**
have a filter that checks for changes to each of the entries, then writes an additional entry to the work log.  It shouldn't be that difficult to implement, its just that you will possibly need an additional filter to check on each of your pool entries.  We could do with something to organise our attachment pool - 10 entries.  I did put together a separate attachment form (its been mentioned here a few times), but that (along with an enhanced work log, similar to that in itsm7) has always been "in development" and never commited to live.
 
Regards
 
Dave


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanjeev_Gurram
Sent: 14 September 2006 15:20
To: [email protected]
Subject: Reg:Attachment Pool

**

Hi List,

 

 

Whenever a file is added or deleted in attachment pool, we need to update the work log (diary field) that for e.g. aaa.doc has been added or deleted.

We have 10 files in the attachment pool.

 

I tried using the Run Process command (PERFORM-ACTION-ADD-ATTACHMENT) too, but since there are 10 files in the attachment pool it is getting complicated.

Is there an easy way to accomplish this?

 

With Regards

Sanjeeva Naidu G

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