Joe:
In those days, you had a full blown Help Desk on CD (I destroyed a bunch of these) that was in the box.
ARS 3.2.1 version.
James McKenzie
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza
Sent: Wednesday, September 13, 2006 6:35 AM
To: [email protected]
Subject: Re: Bunny tracker....
**
Yes these were version 3 apps.. They had a few sample apps those days they used to package with the ARS Server and I think this used to be a part of that..
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
----- Original Message ----
From: L. J. Head <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, September 12, 2006 5:29:56 PM
Subject: Re: Bunny tracker....
**
Wow...that was old
# File exported Wed Sep 17 17:02:07 1997
You can almost feel it's age when looking at the values available in the drop downs...I want to say this is a 3.x export because it has no tabs and has a Default(Unix) view...still a good collection of fields though
L. J. Head
Software Engineer
Remedy Approved Consultant
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Paul W Killion
Sent: Tuesday, September 12, 2006 3:07 PM
To: [email protected]
Subject: Re: Bunny tracker....
here is self-unzipping file from era-1998
Rename (remove .txt) to run and get definition file...
Enjoy
Paul W Killion III, Systems MGMT PROF-ADVISORY
Information Technology Services Americas, Global Services, IBM - BNSF
Joe DeSouza <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]>
09/12/2006 15:04
Please respond to
[email protected]
To
[email protected]
cc
Subject
Bunny tracker....
**
Listers,
If I remember right, Remedy ITSM apps used to come bundled with a sampler form for bug tracking.. it wasn't an application but a naked form with just place holders for bug descriptions and all that good stuff.. I know I can create that on my own but I love being lazy when I can, and enjoy the sun while it lasts!
Anyone has a copy of this form that you could share with me.. I do not really need any workflow behind it - just the form but if this OTB form did come with some skeletal workflow I woudln't mind that too much either...
Cheers and thanks for your responses...
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
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