<Context docBase="C:/Program Files/AR System/Mid-Tier6.3"/>
Just change the path if needed (nice for upgrades). Put that file in $TOMCAT_HOME/conf/catalina/localhost and voila :)
Only thing you have to make sure is that PATH is set to the mid-tier WEB-INF\lib dir, because of the native stuff that the Remedy API uses. On unixes you'd set LD_LIBRARY_PATH or SHLIB_PATH.
Hugo
**Christopher:
I believe that the White paper only addresses MidTier. I will make one warning: You must install the MidTier files in the same directory structure as TomCat (at least for UNIX, and I suspect the same is true for Windows) or MidTier will not function. I put my MidTier in a subdirectory to webapps, so it appears <TomCat Installation Directory>/webapps/<MidTier Installation Directory>
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss
Sent: Monday, September 18, 2006 4:31 PM
To: [email protected]
Subject: Considering switching to Tomcat on W2K3/IIS6 for ARS 7 architectureWhat are the issues that I might run into if I use Tomcat 5.x instead of ServletExec 5.x for mid-tier 7 running on Windows Server 2003 Enterprise and IIS 6.0? I got the distinct impression at UserWorld that BMC Remedy was seriously considering switching to Tomcat from ServletExec as the default application server underlying mid-tier 7.x, and there are several other reasons for considering this that are present in the 7.x
environment:
Remedy Knowledge Management 7 (RKM) requires/supports either ServletExec or Tomcat (or roll your own in the dark as commented on by Tony Worthington earlier this month).
The SLM 7 Collector currently requires JBoss and only runs on the AR Server, but will reportedly be updated to use ServletExec and/or Tomcat and run on the mid-tier server or another web server.
So far so good - ServletExec will still work with everything, except...
Crystal Reports Server XI / Business Objects XI requires either Tomcat or .NET 2.0 - it will NOT use ServletExec. In fact, if you take the defaults (Java not .NET) the Crystal Server installer will ignore ServletExec and install an instance of Tomcat without further warning.
So, if I want to run mid-tier 7, RKM 7, Crystal Reports Server XI, and SLM 7 Collector all on a single web server then the only common java application server _appears_ to be Tomcat. For all I know, the mid-tier
7.1 (?) installer will actually install Tomcat by default, but I need to install something now instead of waiting. The minimalist June 2006 White Paper "Configuring Tomcat 5.x web server and application server" assumes prior knowledge of Tomcat and only addresses a couple of settings; what else should I know about running it underneath mid-tier and the other BMC Remedy or related components?
Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center http://remedy.unt.edu/helpdesk/P.S. The other fun part of architecture planning for ARS 7 is the SQL Server databases - ARS needs ARSystem of course, and SLM wants direct access to it, but RKM, as well as Crystal Report Server, want their own separate SQL databases or in Crystal's case will install the MSDE! Right now I am planning a dedicated SQL Server 2005 machine for each AR Server machine to host all of the various databases - in the past I kept SQL Server on the AR Server and that worked just fine, but there's too much baggage to haul along now. Hummingbird SearchServer installs its own SQL database and JDBC driver on the mid-tier server already, so I don't want several _more_ SQL Server or MSDE databases on the web server as well.
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