You can drop the EXIT-APP and set your URL to go thru the LogoutServlet. The goto parameter is the URL of the form to open after the user logs in.
i.e. (Using the following example values) Web Server = MyWeb ARS Server = ARS01 Form Name = HD_Ticket View Name = FormView Ticket ID = ABC123 You can use the URL (I broke it up into strings so exchange doesn't convert it) "http:" + "//MyWeb/arsys/servlet/LogoutServlet?goto=http://MyWeb/" + "arsys/forms/ARS01/HD_Ticket/FormView/?eid=ABC123 I would use the Action3 of: PERFORM-ACTION-OPEN-URL current $tmpURL$ Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie Sent: Tuesday, September 19, 2006 4:29 PM To: [email protected] Subject: Midtier 6.3 login woes Importance: High Help . . . on 5.1 I had a process that logged the user into a webmenu with a generic ID. They had the option of continuing or logging in. To login, they entered their Remedy ID and password and clicked a button. This did a perform-action-exit-app, set a url field, then redirected them to the url with their specified username and password. This worked perfectly on 5.1. Now on 6.3, it logs them out of the generic ID and stops. Action1: PERFORM-ACTION-EXIT-APP Action2: set value of tmpURL Action3: PERFORM-ACTION-OPEN-URL $tmpURL$ Any ideas on what changes to 6.3 code I need to make? Thanks! Jamie Blodgett Rinker Materials CONFIDENTIALITY: The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication, and the information contained in it, is strictly prohibited. If you are not the intended recipient, please contact the sender and immediately destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

