You can drop the EXIT-APP and set your URL to go thru the LogoutServlet.
The goto parameter is the URL of the form to open after the user logs
in.

i.e. (Using the following example values) 

 Web Server = MyWeb 
 ARS Server = ARS01 
 Form Name  = HD_Ticket 
 View Name  = FormView 
 Ticket ID  = ABC123 

You can use the URL (I broke it up into strings so exchange doesn't
convert it) 

 "http:" + "//MyWeb/arsys/servlet/LogoutServlet?goto=http://MyWeb/"; + 
        "arsys/forms/ARS01/HD_Ticket/FormView/?eid=ABC123 

 I would use the Action3 of: PERFORM-ACTION-OPEN-URL current $tmpURL$

Fred
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie
Sent: Tuesday, September 19, 2006 4:29 PM
To: [email protected]
Subject: Midtier 6.3 login woes
Importance: High

Help . . . on 5.1 I had a process that logged the user into a webmenu
with a generic ID.  They had the option of continuing or logging in.  To
login, they entered their Remedy ID and password and clicked a button.
This did a perform-action-exit-app, set a url field, then redirected
them to the url with their specified username and password.  This worked
perfectly on 5.1.  Now on 6.3, it logs them out of the generic ID and
stops.

Action1: PERFORM-ACTION-EXIT-APP
Action2: set value of tmpURL
Action3: PERFORM-ACTION-OPEN-URL $tmpURL$

Any ideas on what changes to 6.3 code I need to make?

Thanks!
Jamie Blodgett
Rinker Materials


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