Title: Classified ARS Operations (UNCLASSIFIED)
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Fred:
 
We use an unclassified system to deal with a particular type of trouble call involving classified information.  We have a process which allows for really vague information to be put in the ticket (thus not giving away any details about the classified), but still allows the tech to get the info he/she needs to resolve the problem. But our ARS system itself is unclassified, and we don't have a classified one. 
 
I don't know if that answers your question or not.  It may be more "variation on a theme".
 
Good luck in figuring out whatever it is that triggered your "curiosity question".
 
Natalie Stroud
ARS/ESS Tester
SAIC @ Sandia National Laboratories
Albuquerque, NM  USA
 


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire
Sent: Thursday, September 21, 2006 7:56 AM
To: [email protected]
Subject: Re: Classified ARS Operations (UNCLASSIFIED)

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It is almost Friday....  If they were classified, could they tell you?  ;)


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steffers, Fred CTR MDA/ICEI
Sent: Thursday, September 21, 2006 8:21 AM
To: [email protected]
Subject: Classified ARS Operations (UNCLASSIFIED)

**

Classification:  UNCLASSIFIED
Caveats: NONE

Hi List,
Just a curiosity question.

Just wondering how many might be running a classified ARS operation. If so, do you also have an unclassified ARS operation?

Thanks for any response

Fred Steffers
ARS Administrator
Joint National Integration Center
Schriever AFB CO


Classification:  UNCLASSIFIED
Caveats: NONE

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